도시관광 외래관광객의 언어권에 따른 정서적 이미지가 방문만족 및 재방문의도에 미치는 영향
Impact of affective image by urban tourism foreign tourists' country on visit satisfaction and revisit intention.
The purpose of this study is to investigate the impact of affective image by urban tourism foreign tourists' country on visit satisfaction and revisit intention. There are 3 hypotheses based on urban tourism reviews. Then we tested the data from questionnaires using SPSS 18.0. the data were collected for a month from March 31 to April 30. First, according to analysed result, Chinese-speaking country's urban tourists is higher the affective image of urban tourists visiting Seoul about 2 facts which are uniqueness and amenity than English-speaking country. Second, three out of four as affective facts of urban image influenced on visit satisfaction. Last, visit satisfaction influenced on revisit intention. As the result of this study, we will attract English-speaking country's tourists with better tourism products. And if Seoul makes use of public relations of traditional image to foreign tourists because traditionality didn't influence on foreign tourists, They will feel higher visit satisfaction levels in visiting urban. For this reason, Seoul will have to try to show the indigenous culture of Korea.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 도시관광 2. 도시이미지 3. 방문만족 4. 재방문 의도 Ⅲ. 연구설계 1. 연구모형 2. 가설의 설정 3. 변수의 조작적 정의 4. 분석방법 Ⅳ. 분석결과 1. 표본의 일반적 특성 2. 신뢰성 및 타당성 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.