This study aims to examine the role of social media in the e-commerce context and to find how to use social media to enhance e-commerce from the social impact theory perspective. For the purpose of doing this, we propose a theoretical research model that consists of social media interaction ties and social media commitment derived from the social media context and normative/informational social influence derived from the social impact transfer perspective, and visit/purchase intention in e-commerce derived from the e-commerce context. Through an online questionnaire survey, we test and analyze the research model and its related hypotheses by making use of structural equation modeling.
목차
Abstract 1 Introduction 2 Theoretical Background 2.1 Social media and social commerce 2.2 User behavior between different contexts 2.3 Social impact theory and social influence 3 Research model and hypotheses 4 Research methodology 4.1 Research context 4.2 Development of measurement instrument 4.3 Data collection 5 Data analysis 5.1 Measurement model 5.2 Structural model 6 Discussion 7 Implication and limitation 8 Conclusions References
키워드
Social mediaE-commerceSocial impact theoryInformational social influenceNormative social influenceSocial commerce.
저자
Kee-Young Kwahk [ College of Business Administration Kookmin University ]
Xi Ge [ Graduate School of Business IT Kookmin University ]