Earticle

초록

영어

This study identifies communication patterns of groups using synchronous text communication me-dium for their group decision-making, and examines how these patterns are associated with creative solutions to problems. Our research suggests that certain communication behavior of groups, when ap-propriately organized. can be of help in enhancing creative production of outcomes. A Qualitative study was conducted on communication patterns based on an analysis of text-based electronic conversation protocols. Specifically this research tried to overcome existing studies on electronic groups by focusing on interactive process of communication among participants.
The major study conclusions are: (1) The production of creative outcome may depend on the proc-ess or sequence of discussion among group members with synchronous text communication medium. That is, proper interactive responses and appropriate control of the discussion process are essential to obtain a high level of performance. (2) It is imprortantto make discuss rules based on meta-cognitive and interactive protocols in the early stage. Explicit rules relating to internal group processes as well as communication medium use are even more important to groups with electronic communication me-dium than face-to-face groups.

목차

Abstract
 1. Introduction
 2. Research Background
  2.1 Communication Technology in Organization
  2.2 Effectiveness of Group with Electronic Communication
  2.3 Group Communication and Language Analysis
  2.4 Creativity in Management
 3. Research Strategy
  3.1 Research Questions
  3.2 Design of Experiment
  3.3 Data Analysis Method : Content Analysis
 4. Results
  4.1 Validity and Reliability
  4.2 Analysis of Protocol
  4.3 State-Transition Analysis
  4.4 Usage Pattern Analysis
  4.5 Findings from Analysis on the Communication Protocol of Groups
 5. Conclusions
  5.1 Research Results
  5.2 Implications
 References
 Appendix

키워드

저자

• 박상혁 [ Sanghyuk Park | 진주산업대학교 전자상거래학과 전임강사 ]
• 조남재 [ Namjae Cho | 한앙대학교 경영학부 부교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005