Kaplan & Norton introduce the BSC in early 1990s. after introducing the Balanced scorecard, The Balanced scorecard has been evolved in various function. In the various functional Balanced scorecard, this paper focuses on the logistics BSC, and the decision the weights of Key Performance Indicators. In this paper, a combination of Balanced scorecard and AHP-LTV based approach proposed multi-criteria provides a more accurate representation of the problem for measuring company.
목차
Abstract 1. 서론 2. BSC의 개념 3. 중요도 산정 방법 4. 가중적용 BSC 개발 5. 결론 및 향후 연구과제 6. 참고문헌
키워드
Balanced scorecardLifetime ValueAHP
저자
윤준섭 [ Yun Jun Sub | 명지대학교 산업공학과 박사과정, 한국파렛트풀(주) 경영기획 이사 ]
서병륜 [ Seo Byong Yoon | 명지대학교 산업공학과 박사과정, LogisALL/물류협회 회장 ]