Earticle

초록

영어

21st century is the rapidly changing health care environment. Hospital management to adapt to environmental changes, effective management strategies for the hospital foundation hospitals to improve the internal capabilities and organizational structure to focus on customer orientation all the established competencies to achieve business results should be focused. In this study, the hospital foundation to establish management strategies, the hospital's internal capabilities and the impact on customer orientation of the hospital management of these variables and how the affecting is the main objective was a look. Study established a model of competence and customer orientation, and the hospital management and was configured with. The purpose of this study in order to achieve effectively the hospital founded by the literature examines the capabilities and management for a leading research and discussion, and customer orientation as a parameter in this business and impact the study was to identify the impact. To this end, of the hospital workers to target more than daerigeup was conducted. Addition, the hospital competitiveness and sustainable competitive advantage to the hospital foundation management strategies of knowledge management and learning organization in terms of the changing environment around the dynamic foundation competencies are highlighted, and the future, the hospital established competence and customer orientation How do the effects of the hospital's management and does this affect the customer is looking at from the perspective of research will be the means, capabilities and applicable hospital established by considering the different variables more consistently will require extensive research. In particular, the capacity factor for the hospital foundation's response to the internal member to identify the customer's reaction at the same time, the influence of different outcome variables and identify relationships, but also an insight into the results by identifying variables that can be applied to the field results and present implications can do research should be continued.

목차

Ⅰ. 서론
 Ⅱ. 이론적 배경
 Ⅲ. 연구모형 및 가설의 설정
 Ⅳ. 실증분석
 Ⅴ. 결론
 참고문헌
 Abstract

키워드

저자

• 윤종록 [ Jong-Rok Youn | 조선대학교 경영학부 교수 ] 제1저자
• 손성곤 [ Sung-Gon Son | 조선대학교 대학원 경영학과 박사과정 ] 공동저자
• 장재식 [ Jae-Sik Jang | 조선대학교 경영학부 객원초빙교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]

• 간기

  격월간

• pISSN

  2092-8068

• 수록기간

  2006~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 325 DDC 658