Earticle

초록

영어

This study analyzed affecting factors of employees working at dental hospitals to the organizational commitment and service quality, and then tried to utilize it as a basic data in executing personnel training policies for dental hospital’s practitioners. The survey was conducted from July 1st to July 30th, 2010, and used 193 copies for this research analysis. As a hypothetical verification result through regression analysis, means and capabilities among empowerment factors influenced significant positive (+) effects, and self-determination and influences did not make significant effects. Also, organization commitment was displayed as influencing significant positive (+) effects to the service quality. When considering this research’s results as a basement, an alternative for the managerial innovation shall be established for promoting mutual developments of individuals and organization in midst of promptly changing economic environments. That is, a personal training system has to be set up in which more decision-making rights on given assignments of dental hospital’s employments are endowed, and then responsibilities are directed to be charged so much by introducing the empowerment concept instead of the managerial technique centering on controls.

목차

Abstract
 Ⅰ. 서론
 Ⅱ. 연구방법
  1. 변수의 조작적 정의
  2. 연구설계
  3. 연구모형
  4. 연구도구
  5. 자료분석
 Ⅲ. 분석결과
  1. 표본의 일반적 특성
  2. 조사도구의 타당도 및 신뢰도
  3. 임파워먼트와 조직몰입, 서비스품질의 관계
  4. 임파워먼트가 조직몰입에 미치는 영향
  5. 조직몰입이 서비스 품질에 미치는 영향
  6. 연구모형 분석 결과
 Ⅳ. 결론 및 제언
  1. 결과 및 고찰
  2. 연구의 한계 및 제언
 참고문헌

키워드

저자

• 권수진 [ Su-Jin Kwon | 부산정보대학 치위생과 ]
• 최유진 [ Yu-Jin Choi | 춘해보건대학 치위생과 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613