This study was conducted in search of the acceptance level of air traffic services from domestic airlines pilot's perspective in comparison with male controllers and female controllers. Pilots responded to the questionnaire that female ATC controllers are of significance to male controllers in terms of pronunciation, accuracy of English grammar, attitude and kindness. Besides, The ICAO aviation English proficiency level four test revealed that female controllers were found superior to male controllers in terms of rating scales of holistic descriptors.
목차
Abstract 1. 연구의 목적과 범위 2. 이론적 배경 2.1 항공교통관제업무의 인지적 특성 2.2 항공 영어의 통사론적 특징 2.3. 무선교신실수의 원인 2.4 국제항공영어 4급 기량 검정시험 평가 3. 연구설계 4. 자료수집 5. 가설검정 및 분석 5.1. 자료의 타당성 및 신뢰도 5.2. 가설 검정 6. 결론 및 향후과제 7. 참고문헌