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Users' Knowledge Aquisition and Utilization in User-Product Interaction
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- 발행기관
- 한국디자인트렌드학회 바로가기
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- 간행물
- 한국디자인포럼 KCI 등재 바로가기
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- 통권
- Vol. 32 (2011.08)바로가기
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- 페이지
- pp.337-346
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- 저자
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- 언어
- 영어(ENG)
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- URL
- https://www.earticle.net/Article/A152073
※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.
원문정보
초록
- 영어
- When using an interactive product or system to achieve a goal, a user utilizes his/her existing knowledge and acquires new knowledge. Throughout this process, the user's knowledge is constantly modified and generated. In the current technological era, however, interactive products and systems do not provide enough opportunities for users to generate their own knowledge in interaction. Rather, knowledge needed for producing quality results tend to be hidden behind product operation, not communicated to users. As a result, users' experience in interaction tends to be confined to passive machine-operating procedures, and users may not be able to learn how to adjust their product use in order to achieve quality results in various situations. When designers seek to fully support users' goal achievement in interaction, they should consider how to support users' effective and efficient knowledge development. To this end, this particular paper aims to investigate users' knowledge acquisition and utilization process in their interaction with a product. This paper first defines what kinds of knowledge are involved in user-product interaction and what components and factors shape users' learning experience. Then, the effects of users' levels and types of knowledge on their knowledge process are investigated through some observational user studies. The observation results particularly emphasize that in order to achieve quality results through interaction, it is necessary for users to acquire and properly apply sufficient problem-solving knowledge of the domain of concern (i.e. domain knowledge).
목차
Abstract
1. Introduction
2. Knowledge Development through Interaction
2.1. Knowledge Involved in Product Use
2.2. Components and Factors of Users' Learning Experience
3. Research Methods
3.1. Data Collection Methods
3.2. Data Analysis Methods
4. Results and Discussion
4.1. Knowledge Process of Different Groups
4.2 Factors of Users' Learning in Interaction
5. Conclusions
References
키워드
Interactive product design Operation and domain knowledge Users’ learning experience저자
간행물 정보
발행기관
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- 발행기관명
- 한국디자인트렌드학회 [Society of korea Design Trend]
- 설립연도
- 1996
- 분야
- 예술체육>디자인
- 소개
- 학술영역의 확대 발전에 따른 다학제적 융복합 학술연구를 통한 시대적 소명을 다함이 21세기 학회 활동의 주요한 키이워드가 되고 있다. 이에 본 학회는 21세기가 요구하는 국내외 디자인 전 분야에 관한 국제교류, 학술 연구활동, 창작활동, 대정부 정책 건의 등의 시대적 소명을 다하고 대한민국 대표 디자인학회로의 재 도약을 위해 가일층 노력하는 학술단체가 되고자 설립되었다.
간행물
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- 간행물명
- 한국디자인포럼 [Design Forum]
- 간기
- 계간
- pISSN
- 2233-9205
- 수록기간
- 1996~2017
- 십진분류
- KDC 658 DDC 740
이 권호 내 다른 논문 / 한국디자인포럼 Vol. 32
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