Earticle

초록

영어

This study was trying to find the differences of the levels of e-commerce system satisfaction and a relationship between system satisfactions and behavioral intention to use e-commerce system continuously. Based on the previous studies, we identified the factors of system satisfaction that were consist of system readiness, accuracy, content, ease of use, timeliness and IT Support. The system satisfaction levels of martial status and the training status of hospitals had significant differences. In martial status, un-married managers had higher levels of ease of use and timeliness than the married. In this result, we might consider an age effect for younger persons are more likely to use IT and have more satisfaction perceptions. Rather than training hospitals, non-training hospitals had higher level of ease of use and IT support, which could be interpreted as e-commerce systems of training hospitals might not match their own managerial purposes and need an improvement of their system functionalities. This study also identified that the factors of system satisfaction has a relationship with behavioral intentions. Except accuracy and IT support of all six system satisfaction factors, four factors were significantly correlated with system usage intentions in their e - commerce works.

목차

Abstract
 I. 서론 및 연구 배경
 II. 연구방법
  1. 조사방법 및 연구대상
  2. 통계분석
 III. 연구결과
  1. 응답자의 일반적 특성
  2. 인구사회학적 변수에 따른 전자상거래 시스템 만족도
  3. 병원의 조직적 특성에 따른 전자상거래 시스템 만족도
  4. 전자상거래 시스템 만족도와 행동의도의 관련성
 IV. 결론 및 고찰
 참고문헌

키워드

저자

• 박재성 [ Jae-Sung Park | 고신대학교 의료경영학과 ]
• 김혜숙 [ Hye-Sook Kim | 동부산대학 의료서비스매니저과 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613