KMIS & Conf-IRM International Conference 2011 (2011.06)바로가기
페이지
pp.792-801
저자
Changsu Kim, Mirsobit Mirusmonov
언어
영어(ENG)
URL
https://www.earticle.net/Article/A145614
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4,000원
원문정보
초록
영어
By adopting the theory of consumption values, this study introduces the concept of ‘erceived value’as a multi-dimensional construct which mediates the relationship between M-banking quality and M-banking attractiveness and usage. In this study, we developed a research model consisting of quality dimensions, perceived value structure (monetary value, functional value, emotional value and social value), and perceived attitude and use (attractiveness and usage). A questionnaire-based field survey was administered to M-banking users (n=273) in order to test and validate the research model, and the data were analyzed via a structural equation modeling technique. Our findings revealed the crucial mediating role of perceived values. Keywords: M-banking, Quality Dimensions, Value Structure, Attractiveness, Usage
목차
Abstract 1. Introduction 2. Literature Review 2.1 M-banking Quality and Value 3. Research Model and Hypotheses 3.1 M-Banking Quality and M-Banking Value 3.2 Influence of M-Banking Value on Attractiveness and Usage 3.3 Attractiveness and Actual Usage of M-Banking 3.4 Early and Late Adopters in M-Banking 4. Results 4.1 Demographic Analysis 4.2 Hypotheses Tests 4.3 Hypothesis Testing by M-Banking User Types 5. Discussion & Conclusion References