Recently, many local governments have developed a regional economy-invigorating policy such as speciality store, franchise business, and new ventures. New Ventures of regional speciality goods can be successful with the effective franchising strategies of local government. The purpose of this study is to investigate the relationship among service factor, store image, customer satisfaction, and recommendation of mugwort-fed Korean beef and provide the implication of marketing strategies for new ventures. The results are as follows. First, customer service and store atmosphere affect positively store image but awareness and characteristics of the beef do not affect. Second, the beef characteristics, customer service, and store atmosphere affect positively customer satisfaction but awareness does not affect. Third, store image affects positively customer satisfaction. Finally, store image and customer satisfaction affect positively recommendation. Therefore, local government should invest brand strategies of the beef for attracting new ventures.
목차
Ⅰ. 서론 Ⅱ. 이론적 배경 Ⅲ. 연구설계 IV. 가설검정 V. 결론 참고문헌 Abstract
키워드
Service factorStore imageCustomer satisfactionRecommendation
한국창업학회는 기업가정신, 사회적기업가정신, 조직기업가정신, 국제․지역창업, 기술창업, 문화창업, 비영리창업, 여성창업, 소상공․자영업창업, 중소벤처창업, 창업경영, 창업교육, 창업지원정책, 창업컨설팅, 가족기업, 사회적기업, 벤처캐피탈 등 창업학 및 이와 관련되는 학문의 연구와 적용을 통하여 한국창업학의 발전과 창업정책개발, 국가경제 및 기업의 성장 발전에 기여하며, 회원 상호간의 학술교류와 친목 도모를 목적으로 한다.
간행물
간행물명
한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]