The success and sustainability of an organization depends on the dynamic entrepreneurial innovation, whether it is profit making or non profit organization. This kind of entrepreneurial activities can booster the other managerial functionㄴ like marketing and customer relations. The purpose of this study is to investigate the relationship among store image, product image, charity factor, purchase behavior, customer satisfaction, and customer loyalty in a charity store and to provide the implications for marketing strategies. In recent days, many consumers are increasingly interested in charity stores and their importance has been widely perceived. The results of the field survey show that store image and product image affect positively purchase behavior but charity factor does not. Charity factor is still not important to consider when Korean consumers purchase a product from charity store. Purchase behavior affects positively customer satisfaction and customer satisfaction affects positively customer loyalty. Therefore, customer loyalty of charity store can be enhanced through purchase behavior and customer satisfaction.
목차
I. 서론 II. 기업가적 성공을 위한 비영리조직 마케팅 III. 기업가적 성공을 위한 마케팅 전략요소의 연구설계 IV. 기업가적 성공을 위한 마케팅 전략요소의 실증분석 V. 결론 참고문헌 Abstract
한국창업학회는 기업가정신, 사회적기업가정신, 조직기업가정신, 국제․지역창업, 기술창업, 문화창업, 비영리창업, 여성창업, 소상공․자영업창업, 중소벤처창업, 창업경영, 창업교육, 창업지원정책, 창업컨설팅, 가족기업, 사회적기업, 벤처캐피탈 등 창업학 및 이와 관련되는 학문의 연구와 적용을 통하여 한국창업학의 발전과 창업정책개발, 국가경제 및 기업의 성장 발전에 기여하며, 회원 상호간의 학술교류와 친목 도모를 목적으로 한다.
간행물
간행물명
한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]