심리적 계약 위반이 조직몰입에 미치는 차별적 영향에 관한 연구 - 거래특성의 조절효과를 중심으로
The Impact of Psychological Contract Violation on Organizational Commitment - Focusing on the Moderating Role of Transaction Characteristics
The purpose of this study is to investigate the differential impact of transactional contract violation and relational contract violation on continuance commitment and affective commitment, respectively. Furthermore the moderating role of transaction characteristics which are asset specificity, environmental uncertainty, and behavioral uncertainty is examined. Critical review of the previous studies reveals that transactional contract violation and relational contract violation have differential impact on continuance commitment and affective commitment, and transaction characteristics moderate the relationship between the two relationships, The results from the empirical study with 208 hotel employees in Seoul shows that 1) transactional contract violation has negative impact on continuance commitment and 2) relational contract violation has negative impact on affective commitment and 3) only asset specificity and behavioral uncertainty moderate the relationship between transactional contract violation and continuance commitment. Especially, relational contract violation must be prohibited beacause it directly damges organizational commitment.
목차
ABSTRACT I. 서론 II. 이론적 연구 및 가설 1. 조직몰입과 심리적 계약 위반 2. 거래특성 III. 연구설계 1. 연구모형 2. 조작적 정의 IV. 실증분석 1. 표본의 일반적 특성 2. 신뢰성 및 타당성 분석 3. 연구가설 검증 V. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.