Earticle

초록

영어

「BPMS」is primarily concerned with the automation of the business processes. It assumes that everything is under normal operation and can be processed according to the predefined norms and standards. However, exception means a situation where things cannot be processed according to the predefined standard norms and procedures. In this regard, it seems nonsensical to apply 「BPMS」 for exception handling.
This paper attempts to break this preconception, and to show that it is a viable approach to apply 「BPMS」 for exception handling, especially in the defense industry. In order to realize this scheme, we developed a system architecture which encompasses the design of a process repository, a process dictionary, a knowledge management system, and a fBPMSJ application software. In the proposed architecture, a process repository is used for the storage of the business processes developed for exception handling, a process dictionary is required to describe the various situation variables and decision variables related to the exception handling. 「BPMS」 is also essential for storage, retrieval, and utilization of the various business processes stored in the process repository.

목차

Abstract
 1. 서론
 2. 선행연구
  2.1 예외처리의 접근방법
  2.2 예외처랴에 대한 연구현황
 3. 수송업무의 예외관리
  3.1 수송업무프로세스
  3.2 수송업무의 예외상황
  3.3 예외 적 수송관리 업무프로셰스
 4. 프로세스 저장소의 활용
  4.1 프로셰스 저장소의 팔요성
  4.2 예외처리 업무프로세스 저장소
 5. 결론
 참고문헌

키워드

저자

• 최덕원 [ Doug-won Choi | 성균관대학교 시스템경영공학과 교수 ]
• 신진규 [ Jin-Gyu Shin | 성균관대학교 시스템경영공학과 박사과정 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국방위산업학회지 [Journal of the Korean Association of Defense Industry Studies]

• 간기

  연3회

• pISSN

  1738-6144

• 수록기간

  2000~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 390 DDC 355