호텔 인카운터 직원이 지각하는 역할스트레스원이 직장-가정갈등에 미치는 영향 -멘토의 조절효과
The Impact of Role Stress on the Work-Family Conflict in Hotel Encounter Employees - Focused on the Moderating effect of Mentor
With a variety of changes in the environment of labor market or family structure, the importance of the balance between work and family began to attention. And balance between the role at work and family is an critical challenge for an organization as well as for individuals, with its growing importance on government policy of human resources development. This study have two purposes. The first is to examine the relationship between role stress (i.e., role ambiguity, role conflict, role overload) and work-family conflict. The second is to examine the moderating effect of the mentor on the relationship between role stress and work-family conflict. The major findings of the study are summarized as follows: First, results showed that role stress had significant influence on the work-family conflict. Second, regarding the moderating effect of mentor on the role stress and work-family conflict, mentor has shown a partial moderating effect.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 역할스트레스원 2. 직장-가정갈등 III. 연구설계 1. 연구모형 2. 가설의 설정 3. 변수의 조작적 정의 4. 분석방법 IV. 분석결과 1. 표본의 일반적 특성 2. 신뢰성 및 타당성 분석 3. 가설 검증 V. 결론 참고문헌
키워드
Role stressRole ambiguityRole overloadRole conflictWork-family conflictMentor.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.