호텔종사원의 경영진 신뢰가 직무불안감과 조직몰입의 관계에 미치는 매개효과 연구
A Study on Mediating Effects of Management Trust between Hotel Employee's Job Insecurity and Organizational commitment
The main purpose of this study is to examine the mediating effects of the management trust in the relation between job insecurity which are recognized by hotel employees and organizational commitment that is organizational effectiveness by individual employee. Also this study attempts to classify job insecurity into 'weakening of job ability' and 'loss possibility of job itself'. The results were as follows; Frist, job insecurity has significant influence on the management trust. Second, management trust has also significant influence on organizational commitment. Third, In mediating effects of management trust, there is less meaningful effect than direct effect between 'weakening of job ability' and organizational commitment, but management trust works as important mediating role in relation between 'loss possibility of job itself' and organizational commitment. It is shown that management trust is a part of crucial factors in the explanation of the relationships between hotel employee's perceived job Insecurity and organizational commitment. That is, even if hotel employees feel the same amount of job insecurity, its negative impact on their organizational commitment can be significantly decreased when hotel employees have high level of management trust. Based on results of this research, we discussed about meaning and limited of the research, and future study.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 직무불안감(Job Insecurity) 2. 경영진 신뢰(Management Trust) 3. 조직몰입(Organizational Commitment) III. 연구설계 1. 연구모형 2. 연구가설 3. 변수의 조작적 정의 및 설문지 구성 4. 자료수집과 분석방법 IV. 실증분석 1. 조사대상자의 일반적 특성 2. 측정도구의 타당성과 신뢰성 검증 3. 연구가설의 검증 V. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.