Earticle

초록

영어

This research starts under the object to make up for the difficulties on the management of the travel agencies. The alternative shown in this research is to adopt the management based on the knowledge but it's level does not reach the detail application but the introduction of it's application method. That will be dealt with the next research. The travel agencies are much related with the management based on the knowledge such as the fact that the asset of travel agencies are composed with more that of knowledge than real. But The actual management of them is not executed as such to the extent that they struggle only for the short term's ordinary interests. It's fundamental reason is their paltriness. The object of this research is useless to these small travel agencies in some aspect. But it is the undeniable reality.
The management based on the knowledge is a developed pattern of general management concentrated on the informations. The informations added individual experiences and knowhow become knowledge and this knowledge will be the criteria to heighten these individuals' position. The agencies have to try to change and develop these individuals' knowledges into the agencies'. And they have to equip the system of education, recruitment and rewards for it and construct the infra structure for knowledge management as well as the change of headquarter understandings is required.

목차

Ⅰ. 서론
  1. 문제의 제기 및 연구의 목적
  2. 연구의 범위 및 방법
 Ⅱ 여행사의 지식경영에 대한 이론적 고찰
  1. 지식경영의 개념
  2. 지식경영의 대상
  3. 지식경영의 방법
  4. 여행사와 지식경영의 상관성
 Ⅲ. 여행사의 경영실태와 문제점
  1. 여행사 경영전략수립에 관한 실태
  2. 여행전문가의 양성과 채용에 관한 실태
  3. 여행사의 지적자산 관리실태
  4. 여행사의 정보기술 관리실태
  5. 문제점
 Ⅳ. 여행사의 지식경영 도입 방안
  1. 지식경영에 대한 인식의 고취
  2. 지식의 공유화
  3. 지식인프라의 구축
  4. 인력관리
 Ⅴ. 결론
 참고문헌
 ABSTRACT

저자

• 이익수 [ Yksu Lee | 경기대학교 대학원 관광경영학과 박사과정 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338