Today, the travel marketplace is a global arena with hundreds of thousands of buyers (travel agents) and sellers (hotel, airlines, car rental companies, etc.) working with each other to reserve and deliver services to the ultimate buyer-the traveler. Considerable progress has been made in developing ever more sophisticated and reliable global distribution systems and hotel central reservation systems. With the speed of the global distribution systems, and the depth and accuracy of hotel data they hold, travel agents now favor the fast search-and-selection process made possible by their GDS computers instead of hotel indexes, toll-free numbers or hotel direct contact. Accordingly, the number of worldwide hotel reservations booked electronically by travel agents shows rapid growth since 1992. As the result, hotels are active in their use of the full range of descriptive and promotional opportunities in these systems to find themselves strongly positioned and to capture high market share in the electronic marketplace. In this study, I touched some commandments of selling a hotel in GDS as a sales and marketing tools in order to provide better understanding on property description and advertising in GDS.
목차
I. 서론 1. 연구의 목적 2. 연구의 범위 및 방법 Ⅱ. 이론적 배경 1. GDS의 정의 2. GDS의 발전과정 3. GDS의 장점 4. GDS 예약팀 관계자의 역할 Ⅲ. GDS 현황 및 마아케팅 사례 1. GDS 현황 2. GDS 마아케팅 사례 Ⅳ. 개선방안 1. 이중 예약(Double Booking) 2. 객실 재고 관리의 정확성 3. 요금의 정확성 4. 특별 서비스 요청 5. 커미션 지불 V. 결론 참고문헌 ABSTRACT
저자
김대현 [ Daehyun Kim | Radisson Seoul Plaza Hotel 마케팅팀 과장 ]
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.