Problem definition is as important as problem solving in decision making. Decision makers, however, tend to see problem partly or to define it unclearly. The researchers on decision making tend to lay a focus only on the Process of solving the given problem. This dissertation empirically studied the Problem diagnosis and definition in the decision making process. This study developed three kinds of DSS(Decision Support System) for the research and analyzed the effectiveness of the problem diagnosis and definition using DSS developed in this study. The three kinds of DSS are K-T(Kennel and Tregoe) DSS which is a method of table-styled information Presentation, and F-N(Fact-Net) DSS and C-E(Cause and Effect) DSS which are methods of graphic-styled information presentation. The empirical study was conducted twice; the pilot test and the main test. The samples of experiment are 218 students for the pilot test and 259 students for the main test. The author used K-T DSS and F-N DSS for the pilot test, and the revised K-T DSS and C-E DSS for the main test. A questionnaire survey method was included in the main test process The result of the study shows that the group using DSS in problem diagnosis and definition is more effective than the group not using DSS. A table-styled information presentation DSS, K-T, turns out more effective than a graphic-styled information presentation DSS, F-N, K-T DSS and C-E DSS showed no significant differences in the effectiveness in the main test. These results indicate that the use of DSS in the stage of problem diagnosis and definition is very effective and the methods and types of system design are a significant factors for DSS development.
목차
I. 서론 II. 문헌 연구 1. 의사결정 과정과 문제진단 및 정의단계 2. DSS 설계 및 실험관려 문헌 III. DSS 설계와 실험 1. DSS 설계 2. 실험계획 IV. 실험결과 분석 1. DSS 사용효과의 측정 2. 실험 결과분석 V. 결론 참고문헌 Abstract
대한경영정보학회 [Daehan Academy of Management Information Systems]
설립연도
1997
분야
사회과학>경영학
소개
경영학 및 경영정보관련학을 전공한 교수 및 연구원들의 순수연구단체로서 연구를 통해 논문집 발간 및 학술대회를 개최하고, 산학관 협력을 통한 사회봉사와 연구활동을 목적으로 이루어진 학술단체입니다. 이를 위해 다음과 같은 활동을 하게 됩니다. 첫째, 경영학 및 경영정보학, 전산학의 이론과 실무에 관련된 연구, 둘째, 연구발표회, 강연회, 세미나 등의 개최, 셋째, 본 학회의 목적을 같이 하는 국내외 제 학회와의 교류, 넷째, 본 학회의 목적달성에 필요한 제반 협조 사업 등을 합니다.