IT systems are becoming a more significant part of corporate assets in terms of sharing and supporting and shaping business strategies. Enterprise customers are facing the challenge of reducing the cost and time while the demand for successful implementation of IT solutions is increasing. Reducing the cost and risk of IT solution implementation and gaining information about successful IT investment is a key area for decision makers to consider. However, information of successful IT implementations has been limited or not readily available. Because IT success cases are one of the key sources of information about successful IT implementation, this paper will analyze 1,240 Korea IT success cases during the past 28 year period. We look at which IT solutions were adopted and when, comparing commercial and non-commercial sectors and three commercial industries. Statistical results show that the commercial sector adopted IT solutions several years earlier than the non-commercial sector while there was no year difference among the three commercial industries.
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Abstract Introduction Conceptual Model Development Related works Proposed classification method of IT solutions Collection of IT Success Cases and Preliminary Analysis IT success case Collection of IT success case IT success case analysis by three IT solution categories Analysis and Results Commercial and non-commercial sector analysis IT success case analysis among three commercial industries Discussion and Implications Discussion of findings Implications Limitation and future research Conclusion References