With recent advances in mobile technologies, mobile commerce is having an increasingly profound impact on our daily lives, and beginning to offer interesting and advantageous new services. In particular, the mobile payment (m-payment) system has emerged, enabling users to pay for goods and services using their mobile devices (especially mobile phones) wherever they go. Mobile payment is anticipated to enjoy a bright future. In this paper, we reviewed the relevant literature regarding mobile payment services, analyzed the impact of m-payment system characteristics and user-centric factors on m-payment usage across different types of mobile payment users, and suggested new directions for future research in this emerging field. To analyze the adoption behavior of m-payment users, we proposed a m-payment research model which consists of two user-centric factors and four m-payment system characteristics.
목차
Abstract Introduction Theoretical Background 2.1 Technology Acceptance Model (TAM) 2.2 Mobile Payments Research Model and Hypotheses 3.1 Individual Differences 3.2 Mobile Payment System Characteristics 3.3 Perceived Ease of Use 3.4 Perceived Usefulness 3.5 Early Adopter and Late Adopter Research Methodology 4.1 Demographic Analysis 4.2 Reliability and Validity Analysis 4.3 Research Model Evaluation 4.4 Hypotheses Testing Using All Data 4.5 Hypotheses Testing by Mobile Payment User Types Implications and Further Studies References
키워드
Mobile Payment; Mobile Payment System Characteristics; Individual Differences; Mobile Payment Users
저자
Changsu Kim [ School of Business, Yeungnam University ]
Mirsobit Mirusmonov [ School of Business, Yeungnam University ]
In Lee [ Department of Information Systems and Decision Sciences, College of Business and Technology, Western Illinois University, USA ]