The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. The result shows that information system maturity and top management support are the most important determinants of SCM system success. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration.
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Abstract Ⅰ. 서 론 Ⅱ. 이론적 배경 2.1 TOE 프레임워크 관련 연구 2.2 공급사슬 네트워크의 협업관계 2.3 공급사슬관리 시스템의 성공적 구축 Ⅲ. 연구모형과 가설 3.1 연구모형 3.2 연구가설 3.3 연구조사 설계 Ⅳ. 실증분석 4.1 표본의 특성 4.2 연구변수의 타당성 및 신뢰성 분석 4.3 변수들 간의 상관관계분석 4.4 가설검증 4.5 시사점 Ⅴ. 결 론 <참 고 문 헌>