SK Communications entered Korean instant messenger market as a late-mover in 2001 and its instant messenger service “NateOn” was placed in competition with Microsoft’s “MSN Messenger”, the leading service provider at the time. NateOn studied the nature of users accurately and gradually increased its market share through various services, and in September 2005, it succeeded in overtaking MSN as No. 1 in the market. The success of NateOn is a case where a late-mover overcame the buddy-list network, a powerful competitive advantage, of the incumbent. By studying the changes in the instant messenger market of Korea, we try to examine the causes of NateOn’s victory and MSN’s loss. Through this, we wish to give implications for managers who endeavor to discover the internal and external strategies the leading business has to implement to remain ahead, and how a late-mover can overcome the lack of resources and capacity to leave a mark in the market.
목차
ABSTRACT 1. Introduction 2. Review on Previous Work 2.1 First-mover (dis)advantage 2.2 The Advent of Instant Messenger 2.3 Definition and Functions of IM 3. Early Competition in the IM Service Market : Dominance of MSN 3.1 Instant Messenger Market of Korea 3.2 Emergence and Growth of MSN 4. NateOn's Leapfrogging 4.1 Changed Market Condition and MSN 4.2 NateOn's Entry and Its Strategy 4.3 Strategic Direction of NateOn 5. Conclusion References
키워드
The InternetInstant MessengerFirst-mover AdvantageNetwork Effect
저자
Sang-Myung Lee [ Assistant Professor, Hanyang University ]
Jeong-Il Choi [ Assistant Professor, Soongsil University ]
Corresponding Author
Sanghyung Ahn [ Professor, Seoul National University ]
한국디지털정책학회 [The Society of Digital Policy & Management]
설립연도
2003
분야
복합학>과학기술학
소개
디지털기술 및 산업정책, 디지털경제, 관련 산업의 연구, 전자정부, 디지털정치에 관한 제도적, 정책적 연구, 디지털경영, 전자상거래, e-비즈니스에 관한 실용적 연구, 학술연구지 발간 및 학술대회 개최 등을 통하여 디지털경제 및 디지털경영에 관련되는 국가정책 분야의 연구 및 교류를 촉진하고 국가 및 기업 정보화와 디지털산업의 발전에 공헌한다.