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The purpose of this study is to present a strategy for tourist safety management of communicable diseases by analyzing the ability of coping with tourism diseases and analyzing IPA for tourism safety management system by conducting questionnaires to tourists and general tourists. As a result, both the tourism industry workers and general tourists were not able to cope with communicable diseases. Especially, general tourists were more vulnerable. As a result of the IPA-analysis of tourism industry workers and general tourists, 13 out of 19 items are recognized in common, while six have expressed differences in perception. Based on the analysis results, a tourist safety management strategy is presented as follows. First, the safety management system should be reorganized around the response phase rather than the prevention and preparation phase. Second, the manual should be reinforced through field survey of tourism industry workers. Third, it is necessary to strengthen cooperation among countries on communicable diseases. Fourth, it is necessary to ensure the safety of tourists by providing communicable disease safety education for the tourism industry workers.
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Tourism safety is more and more important these days, because the world tourism industry is experiencing a lot of crises and disaster. but there is not enough studies of tourism safety threatening factors. The purpose of this study is to analyze the perception difference between Korean and foreign tourists about tourism safety threatening factors, national image, and destination switching intention. The survey was conducted on Korean and foreign tourists over the age of twenty from 2014 November 1 to 2015 March 1. After excluding incomplete responses a total of 442 usable questionnaires were collected and used for analysis. The collected data was processed by SPSS for windows, after data coding. As a strategy for Korean tourists, they proposed strengthening the tourism safety system, strengthening the payment system security, improving the tourism environment, and providing tourism information using mobile phone apps. As a strategy for foreign tourists, we improved the relationship with North Korea, expanded the tourism police system, and offered mobile phone medical support services.
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본 연구의 목적은 템플스테이 참여의사가 호의적인 내국인관광객과 외국인관광객을 대상으로 템플스테이 환경요인에 대한 중요도 차이를 분석하여 전북지역에 외국인관광객 유치를 위한 템플스테이 환경개선방안을 제시하는데 있다. 분석결과 템플스테이 참여의사가 호의적인 내국인관광객과 외국인관광객 간의 참여의사에 대한 차이가 나타났으며, 내국인관광객보다는 외국인관광객이 템플스테이 참여의사가 높은 것으로 분석되었다. 템플스테이 환경요인의 중요도 차이분석결과는 8가지 환경요인 중 ‘사찰의 접근성’만이 차이가 있는 것으로 나타났고, 내국인관광객보다는 외국인관광객이 접근성을 더 중요시 여기는 것으로 분석되었다. 외국인관광객이 가장 중요하게 생각하는 템플스테이 환경요인은 ‘템플스테이 운영시설’로 분석되었다. 이러한 분석결과를 바탕으로 외국인관광객 유치를 위한 전북지역 템플스테이 환경개선방안을 제시하였다.
The objective of this study is to suggest the methods to improve Templestay environment for the attraction of foreign tourists to North Jolla province by analysing the importance degree differences on the Templestay environment factors with the inland and foreign tourists with good intentions of Templestay participating intent. As the analysed result of Importance degree difference of Templestay environment factors between the inland and foreign tourists with good intentions of Templestay participation, only ‘the approach possibility’ among 8 environment factors showed the difference, and foreign tourists consider the approach possibility more important than inland tourists.
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