Earticle

This study classifies types of carrier in SCM according to partnership intensity and the role of carrier. The authors designate the partnership of low intensity as transactional partnership and that of high intensity as integrated partnership. The level of carrier’s role is two types. The one of them is routinized carrier and the other is partnership carrier. By the combination of these, four types of carrier have categorized as transactional, reactive and integrative, proactive, and totally integrated carrier. Then hypotheses on differences in partnership satisfaction and logistics service quality by types of carrier are proposed and tested. This research use survey data acquired from Korean manufactures for analysis. The results show that partnership satisfaction and logistics service quality are highest in the totally integrated carrier group where carriers actively participate in partnership and have lots of roles to perform.