Earticle

New technology development capability plays a key role in making small- and medium-sized enterprises (SMEs) increase their innovation performance, such as in product or process innovation. To examine the influencing factors of SMEs' new technology development capability, this study empirically analyzes the mediating effects of SMEs' process design capability and product interior design capability on the positive association between their external information network diversity and new technology development capability. This study performs the ordinary least squares regression on a sample of 2,000 South Korean SMEs. Results reveal that SMEs' process design capability fully mediates, and product interior design capability partially mediates the positive association between the external information network diversity and new technology development capability.

Technology commercialization capability is very crucial for the survival and growth of the small and medium-sized enterprises (SMEs). But little light has been shed on the influences of such important antecedents as the process design capability and testing and inspection capability on SMEs’ technology commercialization capability. Therefore, this study attempted to empirically examine the influences of them by analyzing the 2,000 samples collected from South Korean SMEs. The analysis results of this study by using the ordinary least squares regression have revealed that SMEs’ process design capability has a positive influence on their technology commercialization capability and this positive influence of the process design capability becomes more higher as their testing and inspection capability grows more higher. Through these findings, this study sheds a new light on the point that it is effective to develop SMEs’ process design capability and testing and inspection capability in reinforcing their technology commercialization capability.

효과적인 소프트웨어 프로세스 개선을 위해 SPICE와 CMMI 프로세스 심사 표준을 도입하려는 노력을 하고 있다. 이러한 표준을 통해 효과적인 개선하기 위해서는 개선점과 위험을 식별하고 이들 이슈들을 개발환경에 적용시켜서 조직의 비전에 대응한 작업성능을 높여야한다. 지속적인 개선을 필요로 하는 조직은 현재의 작업성능을 측정하고 이를 개선하기 위한 개선점을 찾아내는 능력과 경험을 축적하여 체계적으로 관리하는 것이 중요하다. 하지만 기존의 SPI 모델들은 무엇을 수행해야 하는지에 대한 지침은 제공하고 있지만, 정량적인 작업성능 측정 및 특정 환경의 소프트웨어 개발 조직의 SPI를 위해 필요한 구체적인 지침을 제시하고 있지는 않다. 따라서, 본 논문에서는 정량적인 SPI룰 위해 프로세스 측정 메트릭 정의와 심사 경험이 분석되어 활용될 수 있는 PCM(Process Capability Metric) Experience Factory 모델을 제안한다.