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Information asymmetry in emerging platforms with two-sided markets creates barriers for interactions, especially for products lacking established reputation, termed the reputational cold-start problem. To address the problem, this study explores the roles of platform-initiated contents (PICs). Specifically, this paper examines how inspector-based textual PIC and video-mediated PIC influence consumer demand and subsequent reviews in the accommodation-sharing context. We employ econometric analyses with propensity score weighting and two-stage residual inclusion to address potential endogeneity concerns. We find that (i) both PICs as quality signals enhance the booking rate, and (ii) the positive impact of video-mediated PIC is more pronounced for properties facing the reputational cold-start problem, a nuanced effect not observed for inspector-based PIC. Furthermore, we demonstrate that inspector-based PIC increases subsequent reviews for properties with the cold-start problem while video-mediated PIC has no significant effects on subsequent reviews for those properties. Contribution and practical implications for addressing the cold-start problem in emerging platforms are discussed.

2

휴머노이드 로봇을 활용한 이러닝 시스템에서 Mesa Effect와 Cold Start Problem 해소 방안

김은지, 박필립, 권오병

[Kisti 연계] 한국로봇학회 로봇학회논문지 Vol.10 No.2 2015 pp.90-95

※ 협약을 통해 무료로 제공되는 자료로, 원문이용 방식은 연계기관의 정책을 따르고 있습니다.

원문보기

The main goal of e-learning systems is just-in-time knowledge acquisition. Rule-based e-learning systems, however, suffer from the mesa effect and the cold start problem, which both result in low user acceptance. E-learning systems suffer a further drawback in rendering the implementation of a natural interface in humanoids difficult. To address these concerns, even exceptional questions of the learner must be answerable. This paper aims to propose a method that can understand the learner's verbal cues and then intelligently explore additional domains of knowledge based on crowd data sources such as Wikipedia and social media, ultimately allowing for better answers in real-time. A prototype system was implemented using the NAO platform.

3

Addressing cold start problem through unfavorable reviews and specification of products in recommender system

Hussain, Musarrat, Lee, Sungyoung

[Kisti 연계] 한국정보처리학회 한국정보처리학회 학술대회논문집 2017 pp.914-915

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Importance and usage of the recommender system increases with the increase of information. The accuracy of the system recommendation primarily depends on the data. There is a problem in recommender systems, known as cold start problem. The lack of data about new products and users causes the cold start problem, and the system will not be able to give correct recommendation. This paper deals with cold start problem by comparing product specification and the review of the resembled products. The user, who likes the resembled product of the new one has more probability of taking interest in the new product as well. However, if a user disagreed with resembled product due to some reasons which the user mentioned in the reviews. The new product overcomes that issue, so the user will greatly accept the new product. Therefore, the system needs to recommend new product to those users as well, in this way the cold start problem will get resolved.

4

Clustering Method based on Genre Interest for Cold-Start Problem in Movie Recommendation

유띳로따낙, 누르지드, 하인애, 조근식

[Kisti 연계] 한국지능정보시스템학회 Journal of Intelligence and Information Systems Vol.19 No.1 2013 pp.57-77

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소셜 미디어는 모바일 어플리케이션과 웹에서 가장 많이 사용되는 미디어 중 하나이다. Nielsen사의 보고서에 따르면 소셜 네트워크 서비스와 블로그가 온라인 사용자의 주 활동 공간으로 사용되고 있으며, 미국인 중에서 온라인 활동이 왕성한 5명의 사용자중 4명은 매일 소셜 네트워크 서비스와 블로그를 방문하고 온라인 활동 시간의 23%를 소비한다고 집계하고 있다. 미국의 인터넷 사용자들은 야후, 구글, AOL 미디어 네트워크, 트위터, 링크드인 등과 같은 소셜 네트워크 서비스중 페이스북에서 가장 많은 시간을 소비한다. 최근에는 대부분의 회사들이 자신의 특정 상품에 대하여 "페이스북 페이지(Facebook Page)"를 생성하고 상품에 대한 프로모션을 진행한다. 페이스북에서 제공되는 "좋아요" 옵션은 페이스북 페이지를 통해 자신이 관심을 가지는 상품(아이템)을 표시하고 그 상품을 지지할 수 있도록 한다. 많은 영화를 제작하는 영화 제작사들도 페이스북 페이지와 "좋아요" 옵션을 이용하여 영화 프로모션과 마케팅에 이용한다. 일반적으로 다수의 스트리밍 서비스 제공업들도 영화와 TV 프로그램을 즐기며 볼 수 있는 서비스를 사용자들에게 제공한다. 이 서비스는 일반 컴퓨터와 TV 등의 단말기에서인터넷을 통해 영화와 TV 프로그램을 즉각적으로 제공할 수 있다. 스트리밍 서비스의 선두 주자인 넷플릭스는 미국, 라틴 아메리카, 영국 그리고 북유럽 국가 등에 3천만 명 이상의 스트리밍 사용자가 가입되어 있다. 또한 넥플릭스는 다양한 장르로 구성된 수백만 개의 영화와 TV 프로그램을 보유하고 있다. 하지만 수많은 콘텐츠로 인해 사용자들은 자신이 선호하는 장르에 관련된 영화와 TV 프로그램을 찾기 위해 많은 시간을 소비해야 된다. 많은 연구자들이 이러한 사용자의 불편함을 줄이기 위해 아이템에 대한 사용자가 보지 않은 아이템에 대한 선호도를 예측하고 높은 예측값을 갖는 아이템을 사용자에게 제공하기 위한 추천 시스템을 적용하였다. 협업적 여과 방법은 추천 시스템을 구축하기 위해 가장 많이 사용되는 방법이다. 협업적 여과 시스템은 사용자들이 평가한 아이템을 기반으로 각 사용자 간의 유사도를 측정하고 목적 사용자와 유사한 성향을 가진 사용자 그룹을 결정한다. 군집된 그룹은 이웃 사용자 집단으로 불리며 이를 이용하여 특정 아이템에 대한 선호도를 예측하고, 예측 값이 높은 아이템을 목적 사용자에게 추천해 준다. 협업적 여과 방법이 적용되는 분야는 서적, 음악, 영화, 뉴스 및 비디오 등 다양하지만 논문에서는 영화에 초점을 맞춘다. 이 협업적 여과 방법이 추천 시스템 내에서 유용하게 활용되고 있지만 아직 "희박성 문제"와 "콜드 스타트 문제" 등 해결해야 할 과제가 남아있다. 희박성 문제는 아이템의 수가 증가할수록 아이템에 대한 사용자의 로그 밀도가 감소하는 것이다. 즉, 전체 아이템 수에 비해 사용자가 아이템에 대해 평가한 정보가 충분하지 않기 때문에 사용자의 성향을 파악하기 어렵고, 이로 인해 사용자가 아직 평가하지 않은 아이템에 대해서 선호도를 추측하기 어려운 것을 말한다. 이 희박성 문제가 포함된 경우 적합한 이웃 사용자 집단을 형성하는데 어려움을 겪게 되고 사용자들에게 제공되는 아이템 추천의 질이 떨어지게 된다. 콜드 스타트 문제는 시스템 내에 새로 들어온 사용자 또는 아이템으로 지금까지 한 번도 평가를 하지 않은 경우에 발생

Social media has become one of the most popular media in web and mobile application. In 2011, social networks and blogs are still the top destination of online users, according to a study from Nielsen Company. In their studies, nearly 4 in 5active users visit social network and blog. Social Networks and Blogs sites rule Americans' Internet time, accounting to 23 percent of time spent online. Facebook is the main social network that the U.S internet users spend time more than the other social network services such as Yahoo, Google, AOL Media Network, Twitter, Linked In and so on. In recent trend, most of the companies promote their products in the Facebook by creating the "Facebook Page" that refers to specific product. The "Like" option allows user to subscribed and received updates their interested on from the page. The film makers which produce a lot of films around the world also take part to market and promote their films by exploiting the advantages of using the "Facebook Page". In addition, a great number of streaming service providers allows users to subscribe their service to watch and enjoy movies and TV program. They can instantly watch movies and TV program over the internet to PCs, Macs and TVs. Netflix alone as the world's leading subscription service have more than 30 million streaming members in the United States, Latin America, the United Kingdom and the Nordics. As the matter of facts, a million of movies and TV program with different of genres are offered to the subscriber. In contrast, users need spend a lot time to find the right movies which are related to their interest genre. Recent years there are many researchers who have been propose a method to improve prediction the rating or preference that would give the most related items such as books, music or movies to the garget user or the group of users that have the same interest in the particular items. One of the most popular methods to build recommendation system is traditional Collaborative Filtering (CF). The method compute the similarity of the target user and other users, which then are cluster in the same interest on items according which items that users have been rated. The method then predicts other items from the same group of users to recommend to a group of users. Moreover, There are many items that need to study for suggesting to users such as books, music, movies, news, videos and so on. However, in this paper we only focus on movie as item to recommend to users. In addition, there are many challenges for CF task. Firstly, the "sparsity problem"; it occurs when user information preference is not enough. The recommendation accuracies result is lower compared to the neighbor who composed with a large amount of ratings. The second problem is "cold-start problem"; it occurs whenever new users or items are added into the system, which each has norating or a few rating. For instance, no personalized predictions can be made for a new user without any ratings on the record. In this research we propose a clustering method according to the users' genre interest extracted from social network service (SNS) and user's movies rating information system to solve the "cold-start problem." Our proposed method will clusters the target user together with the other users by combining the user genre interest and the rating information. It is important to realize a huge amount of interesting and useful user's information from Facebook Graph, we can extract information from the "Facebook Page" which "Like" by them. Moreover, we use the Internet Movie Database(IMDb) as the main dataset. The IMDbis online databases that consist of a large amount of information related to movies, TV programs and including actors. This dataset not only used to provide movie information in our Movie Rating Systems, but also as resources to provide movie genre information which extracted from the "Facebook Page". Formerly, the user must login with their Facebook account to login to the

5

Movie Recommendation Algorithm Using Social Network Analysis to Alleviate Cold-Start Problem

Xinchang, Khamphaphone, Vilakone, Phonexay, Park, Doo-Soon

[Kisti 연계] 한국정보처리학회 Journal of information processing systems Vol.15 No.3 2019 pp.616-631

※ 협약을 통해 무료로 제공되는 자료로, 원문이용 방식은 연계기관의 정책을 따르고 있습니다.

원문보기

With the rapid increase of information on the World Wide Web, finding useful information on the internet has become a major problem. The recommendation system helps users make decisions in complex data areas where the amount of data available is large. There are many methods that have been proposed in the recommender system. Collaborative filtering is a popular method widely used in the recommendation system. However, collaborative filtering methods still have some problems, namely cold-start problem. In this paper, we propose a movie recommendation system by using social network analysis and collaborative filtering to solve this problem associated with collaborative filtering methods. We applied personal propensity of users such as age, gender, and occupation to make relationship matrix between users, and the relationship matrix is applied to cluster user by using community detection based on edge betweenness centrality. Then the recommended system will suggest movies which were previously interested by users in the group to new users. We show shown that the proposed method is a very efficient method using mean absolute error.

6

Supervised Learning-Based Collaborative Filtering Using Market Basket Data for the Cold-Start Problem

Hwang, Wook-Yeon, Jun, Chi-Hyuck

[Kisti 연계] 대한산업공학회 Industrial engineering & management systems Vol.13 No.4 2014 pp.421-431

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The market basket data in the form of a binary user-item matrix or a binary item-user matrix can be modelled as a binary classification problem. The binary logistic regression approach tackles the binary classification problem, where principal components are predictor variables. If users or items are sparse in the training data, the binary classification problem can be considered as a cold-start problem. The binary logistic regression approach may not function appropriately if the principal components are inefficient for the cold-start problem. Assuming that the market basket data can also be considered as a special regression problem whose response is either 0 or 1, we propose three supervised learning approaches: random forest regression, random forest classification, and elastic net to tackle the cold-start problem, comparing the performance in a variety of experimental settings. The experimental results show that the proposed supervised learning approaches outperform the conventional approaches.

 
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