ABSTRACT Ⅰ. Preface Ⅱ. Relationship between the Quality of Police Service andSatisfaction, Reliability, and Attitudes of People. 1. The Definition and Elements of teh Police Service Quality 2. The Concept and Elements of Satisfaction 3. The Concept and Elements of Peliability 4. The Concept and Elements of Attitude 5. The Relationship among Police Service Quality, sAtisfaction, Reliability and Attitude Ⅲ. Research Design 1. Research Model 2. Hypothesis 3. Variable Measurement Ⅳ. Result 1. Character of Data 2. Analysis on Reliability and Validity 3. Verification on Hypothesis Ⅴ. Conclusion and Suggestion References 국문초록
키워드
경찰행정 서비스품질환경품질과정품질결과품질사회품질police service qualityenvironment qualityprocess qualityresult qualitysocial quality
저자
Beom-Kyu Park [ Busan Metropolitan Police Agency Busan Gangseo Police Station ]