Earticle

초록

영어

The increasing use of artificial intelligence (AI) has expanded opportunities for oral English practice beyond traditional classrooms. In vocational tourism education, however, oral English functions primarily as a workplace communication skill rather than an academic objective, and the pedagogical value of AI-assisted language learning remains underexplored, particularly in practice-oriented contexts. This qualitative study examines AI-assisted oral English learning in a vocational tourism programme in China, drawing on focus group discussions with 12 tourism students and semi-structured interviews with two English instructors. Participants perceived AI-assisted tools as providing accessible and low-pressure opportunities for oral English practice, with reported benefits including reduced speaking anxiety, increased participation, and support for tourism-specific language use. At the same time, participants reported notable limitations, difficulty processing lengthy or complex AI responses, and difficulties sustaining extended spoken interaction. Crucially, both students and teachers emphasised that the pedagogical value of AI-assisted learning depends on pedagogical scaffolding, task design, and institutional support rather than on technology alone. Overall, the study positions AI-assisted oral English learning as a context-dependent pedagogical resource rather than a self-sufficient instructional solution, offering qualitative insights into its conditional value in vocational tourism education.

중국어

人工智能（AI）的广泛应用为传统课堂之外的英语口语练习提供了更多可能。然而，在职业旅游教育中，英语口语主要服务于职场交际，其教学目标和应用情境具有较强的实践性，人工智能辅助语言学习在这一领域的教学价值仍有待深入探讨。本研究采用质性研究方法，以中国某职业院校旅游专业为研究情境，通过对12名旅游专业学生开展焦点小组讨论，并对2名英语教师进行半结构式访谈，考察人工智能辅助英语口语学习的实际体验与教学应用。研究发现，参与者普遍认为，人工智能辅助工具能够提供较为便捷、低压力的口语练习机会，有助于缓解口语表达时的紧张感、提高参与意愿，并为旅游专业相关语言的练习提供支持。同时，参与者也提到，人工智能在实际使用中仍存在一些局限，如较长或较复杂的回复不易理解，以及难以维持持续、深入的口语互动。学生和教师均强调，人工智能辅助学习能否在旅游英语教学中发挥作用，不仅取决于技术本身，还受到教师支架、任务设计和制度支持等因素的影响。总体而言，本研究表明，人工智能辅助英语口语学习更适合作为一种结合具体教学情境使用的辅助性资源，而非独立的教学解决方案，并为人工智能在职业旅游英语教育中的合理应用提供了质性研究依据。并为理解其在职业旅游教育中的条件性价值提供了质性研究视角。

목차

Abstract
Introduction
Literature Review
Tourism English Learning in Vocational Education Contexts
AI-Assisted Oral English Learning: Empirical and Pedagogical Insights
Theoretical Perspectives Informing the Study
Research Gaps Identified in the Literature
Methodology
Research Design and Participants
Instructional Context and Participants’ AI-Assisted Learning Experience
Data Collection
Data Analysis
Trustworthiness
Findings
Overview of the Findings
Theme 1: Perceived Benefits and Practical Usefulness of AI-Assisted Oral English Learning
Theme 2: Limitations of AI-Assisted Oral English Learning
Theme 3: Perceived Conditions for AI Integration
Discussion
AI as a Low-Risk Rehearsal Space for Vocational Speaking
Scenario Relevance and Interactional Authenticity in Tourism Communication
Teacher and Institutional Mediation as Conditions for Effective AI Use
Practical Implications
Limitations
Conclusion
Acknowledgements
The Authors
References
Appendices

키워드

저자

• Jingnan Zheng [ Universiti Sains Malaysia ]
• Manjet Kaur Mehar Singh [ Universiti Sains Malaysia ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  The Journal of AsiaTEFL

• 간기

  계간

• pISSN

  1738-3102

• eISSN

  2466-1511

• 수록기간

  2004~2026

• 등재여부

  SCOPUS,KCI 등재

• 십진분류

  KDC 740 DDC 420