Earticle

초록

영어

Purpose : This study examined the mediating role of social support in the relationship between technostress and work engagement among wage workers aged over 55. Methods : The data from the 7th Korean Working Conditions Survey (KWCS, 2023) were used. After excluding cases with missing values on key variables, a final analytic sample of 7,437 participants (out of 10,778 eligible wage workers aged ≥55, a 31.0% exclusion rate) was retained. Hierarchical regression analysis and mediation analysis incorporating the complex survey design (stratification, clustering, and sampling weights) were conducted using the R survey package. Indirect effects were estimated via the delta method. Results : Technostress significantly reduced perceived social support (B=-.090, p<.001), which in turn positively predicted work engagement (B=.509, p<.001). The total effect of technostress on work engagement was non-significant (B=.024, p=.212), whereas the direct effect was positive (B=.069, p<.001) and the indirect effect through social support was negative (B=-.046, 95% CI [-.060, -.031]), indicating inconsistent mediation. A sensitivity analysis excluding statistical outliers (n=7,380) yielded consistent results, supporting the robustness of these estimates. Conclusion : Social support was the strongest predictor of work engagement; its standardized effect was substantially greater than the direct effect of technostress (β=.42 vs. β=.07, approximately 5.9 times). Technostress showed a limited direct association with work engagement in practical terms, given effect sizes below Cohen's threshold for a small effect; the observed pattern was consistent with an indirect pathway involving lower social support. These findings suggest an association in which organizational strategies aimed at fostering social support may be a more promising focus for improving work engagement among older workers than approaches centered solely on reducing technostress. Given the cross-sectional design of this study, however, the observed patterns reflect associational rather than causal relationships, and longitudinal or experimental research is needed to confirm the directionality of these effects.

목차

Abstract
Ⅰ. 서론
1. 연구의 필요성
2. 연구의 목적
Ⅱ. 이론적 배경
1. 테크노스트레스
2. 업무몰입
3. 사회적지지
4. 연구모형 및 연구가설
Ⅲ. 연구 방법
1. 연구설계
2. 연구대상
3. 자료수집
4. 연구도구
5. 통제변수
6. 자료분석
Ⅳ. 연구 결과
1. 대상자의 일반적 특성
2. 연구변수의 기술통계 및 신뢰도
3. 연구변수 간 상관관계
4. 업무몰입에 대한 위계적 회귀분석
5. 테크노스트레스와 업무몰입의 관계에서 사회적지지의 매개효과
Ⅴ. 논의
Ⅵ. 결론 및 제언
Acknowledgement
Conflicts of Interest
참고문헌

키워드

저자

• 김진희 [ Jin-Hee Kim | 가톨릭대학교 보건의료경영대학원 대학원생 ]
• 차효진 [ Hyo-Jin Cha | 가톨릭대학교 보건의료경영대학원 대학원생 ]
• 백은미 [ Eun-Mi Baek | 가톨릭대학교 의과대학 예방의학교실 연구교수 ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  직업건강연구 [Korean Journal of Occupational Health]

• 간기

  연3회

• pISSN

  2672-0272

• 수록기간

  2018~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 512 DDC 610