UX 디자인이 브랜드 신뢰와 재구매 의도에 미치는 영향 : 정식품 베지밀 소비자를 중심으로
The Impact of UX Design on Brand Trust and Repurchase Intention : Focusing on Dr.Chung’s Food Vegemil Consumers
This study examines the effect of user experience (UX) design on brand trust and repurchase intention in a digital environment. UX is conceptualized as a multidimensional construct including information accessibility, interface intuitiveness, visual trust cues, emotional experience value, and personalization fit. Data from 312 Vegemil consumers were analyzed using PLS-SEM. The results show that UX significantly influences brand trust, which in turn affects repurchase intention and mediates the relationship between UX and repurchase intention. These findings highlight the importance of UX in building trust and enhancing repurchase behavior in high-involvement food contexts.
목차
Abstract 1. 서론 2. Theoretical Background 2.1 User Experience의 이론적 기반 2.2 UX의 다원적 구성 요인에 대한 심층 분석 2.3 브랜드 신뢰의 구조 2.4 재구매 의도의 구조 2.5 이론 통합과 연구 공백 3. Research Hypothesis 3.1 Relationship Between UX and Brand Trust 3.2 Relationship Between Brand Trust and Repurchase Intention 3.3 Mediating Role of Brand Trust 4. Research Model and Methodology 4.1 Research Model 4.2 Sample Design and Methodology 4.3 Measurement Items 5. Empirical Results 5.1 General Characteristics of the Sample 5.2 Reliability and validity Analysis 5.3 Measurement Verification. 5.4 Analysis Results 5.5 Mediation Effect 6. Conclusions 6.1 Discussion and Theoretical Implications 6.2 Managerial Implications 6.3 Limitations and Future Research Directions References