Earticle

초록

영어

This study aims to examine the effect of employees’ negative affectivity (NA) on organizational citizenship behavior directed towrd individuals (OCBI) and to investigate the moderating role of leader-member exchange (LMX) in this relationship. While prior research has largely emphasized the detrimental effects of negative affectivity, this study posits a functional perspective on negative affectivity, suggesting it may also lead to positive behavioral outcomes depending on contextual factors. The results of the empirical analysis indicate that negative affectivity has a positive effect on OCBI when this relationship is significantly moderated by LMX. Specifically, when LMX is high, the positive relationship between negative affectivity and OCBI becomes stronger, whereas when LMX is low, the relationship is relatively weaker. These findings suggest that LMX amplifies the effect of negative affectivity on OCBI. Drawing on social exchange theory and the affective events theory, the results can be interpreted as follows. In high-quality LMX relationships, employees are more likely to transform the problem awareness arising from negative affectivity into constructive behaviors such as OCBI due to perceived reciprocity and mutual trust. In contrast, when LMX is low, negative affectivity is more likely to result in defensive responses or withdrawal behaviors. This study contributes to the literature by extending the conventional view of negative affectivity as solely detrimental, demonstrating that its effects can vary depending on relational context. Furthermore, it highlights the importance of fostering high-quality leader-member relationships in organizations, as such relationships play a critical role in channeling employees’ negative affectivity into productive behaviors.

목차

Abstract
1. 서론
2. 이론적 배경
2.1 Affective Events Theory 측면에서 본 부정적 정서성과 대인 조직 시민행동
2.2 감정의 기능적 관점
2.3 LMX와 사회적 교환이론
2.4 LMX의 조절효과: 부정적 정서성의 행동 전환 메커니즘
3. 연구 설계
3.1 연구 가설 및 연구 모형
3.2 표본 및 변수의 측정
4. 가설 검증 및 결과 분석
4.1 통계 분석
4.2 가설 검증
5. 결론 및 시사점
References

키워드

저자

• 김수경 [ Soo Kyung Kim | Department of International Business Administration, PRIMUS International College, Dankook University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005