지역약국 근무약사의 직무만족, 직무스트레스, 사회적 지지가 이직의도에 미치는 영향
Effects of Job Satisfaction, Job Stress, and Social Support on the Turnover Intention of Employed Pharmacists Working in Community Pharmacies
Background: Community pharmacists are essential providers in primary healthcare, yet high turnover among employed community pharmacists (i.e., non-owner pharmacists) poses challenges to workforce stability and service quality. This study was conducted to examine the associations between job satisfaction, job stress, and social support with turnover intention among employed community pharmacists in Korea. Methods: A cross-sectional online survey was conducted targeting employed community pharmacists. Data were collected using a structured questionnaire and analyzed using t-tests, ANOVA, Pearson correlation, and multiple regression analyses. Results: A total of 120 respondents were included. The mean scores were 3.41 for turnover intention, 3.86 for job satisfaction, 2.26 for job stress, and 3.28 for social support. Turnover intention was lower among employed pharmacists earning ≥7 million KRW than those earning 4-5 million KRW. Job satisfaction was higher among males, higher-income groups, and those working at a single pharmacy. Peer support was higher in pharmacies with four or more pharmacists. Turnover intention showed negative correlations with social support (r= –0.601) and job satisfaction (r= –0.386), and a positive correlation with job stress (r=0.534). In multiple regression analysis, social support (β= –0.425) and job stress (β= 0.216) remained significantly associated with turnover intention, whereas job satisfaction was not statistically significant. Conclusion: Turnover intention among employed community pharmacists was more strongly associated with job stress and social support than with job satisfaction. Workplace-level interventions aimed at reducing job stress and strengthening supportive relationships may help improve retention and enhance the stability of community pharmacy services.
목차
ABSTRACT 연구 방법 연구설계 연구도구 통계분석 결과 및 고찰 연구참여자 특성 주요 변수 수준 일반적 특성에 따른 차이 변수 간 상관관계 및 회귀분석 정성적 결과 및 해석 연구의 의의 및 한계 결론 이해 상충 References
키워드
Community pharmacyemployed pharmacistjob satisfactionjob stresssocial supportturnover intention
저자
양광모 [ Kwang Mo Yang | 단국대학교 약학대학 ]
이윤정 [ Yun Jeong Lee | 단국대학교 약학대학 ]
Corresponding Author