This research explores the impact of COVID-19 mandatory social distancing policies on online knowledge-sharing behavior. As a key social distancing measure, these policies restrict face-to-face interaction, potentially encouraging individuals to seek virtual alternatives for social connection. While some may compensate for reduced in-person contact by engaging more in online communities, the psychological burden of isolation could also suppress prosocial behaviors like contributing knowledge. To examine this dynamic, we utilize a staggered difference- in-differences (DID) approach to assess user activity on a major Questions and Answers (Q&A) platform. Our analysis reveals that statewide mandatory social distancing policies led to a notable increase in quality-adjusted knowledge contributions. These insights shed light on how policy responses to crises shape prosocial behavior in digital spaces and contribute to research on crisis adaptation and online knowledge exchange.
목차
ABSTRACT Ⅰ. Introduction Ⅱ. Literature Review 2.1. Online Knowledge Contribution 2.2. COVID-19 and Social Distancing Ⅲ. Hypothesis Development 3.1. Positive Effect 3.2. Negative Effect Ⅳ. Research Setting and Dataset 4.1. Research Context 4.2. Variables Ⅴ. Empirical Analysis 5.1. Empirical Model 5.2. Results 5.3. Robustness Check Ⅵ. Discussion, Implications, and Conclusion 6.1. Discussion 6.2. Contributions and Implications 6.3. Limitations and Future Work
키워드
COVID-19Social DistancingProsocial BehaviorKnowledge ContributionKnowledge Community
저자
Ningning Cheng [ Lecturer, School of Business, Singapore University of Social Sciences, Singapore ]
Yifeng Liu [ Lecturer, School of Business, Singapore University of Social Sciences, Singapore ]
Corresponding Author