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The Impact of an AI-based Recommendation Algorithm on User Satisfaction Across Domains : A Dual-path Approach

첫 페이지 보기
  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 SCOPUS 바로가기
  • 통권
    제35권 제4호 (2025.12)바로가기
  • 페이지
    pp.1035-1055
  • 저자
    Won-jun Lee, Seongtae Hong, Il Im
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A478172

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원문정보

초록

영어
The importance of recommendation algorithms is underscored by the advancement of AI technology and the growing demand for personalized services. However, there is a lack of empirical studies that analyze differences in algorithmic services across markets. The objective of this study is to draw attention to discrepancy in this field and develop a dual-path model to examine the factors that influence satisfaction with recommendations. By analyzing 641 respondents’ data through Partial Least Squares (PLS), it identifies differences in user attitudes towards algorithms across domains. e-commerce firms and content providers can improve personalized recommendations through the research, which highlights the importance of understanding consumer satisfaction and trust in technology to adapt to evolving AI innovations.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Theoretical Background
2.1. AI-based Algorithms for RecommendationSystems
2.2. Recommendation Systems in Different Domains
2.3. Different Attitudes Toward Algorithms
Ⅲ. Research Model and Hypotheses
3.1. Research Framework
3.2. Satisfier and Dissatisfier
3.3. Influence on Satisfaction
Ⅳ. Empirical Research
4.1. Research Procedure
4.2. Instrument Item
4.3. Reliability and Validity
4.4. Hypothesis Test
Ⅴ. Conclusion
5.1. Implications
5.2. Limitations and Future Research Directions
Acknowledgements

키워드

Artificial Intelligence Recommendation Service Dual-path Model Algorithm Avoidance Technology Trust Domain Difference

저자

  • Won-jun Lee [ Professor, Department of Business Administration, Cheongju University, Korea ]
  • Seongtae Hong [ Professor, College of Business and Economics, Sangmyung University, Korea ]
  • Il Im [ Professor, School of Business, Yonsei University, Korea ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

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