The Influence of Review Content Attributes and Product Information Framing on the Adoption of Extreme Online Reviews among Consumers with Hedonic Purchase Motivations
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※ 학술발표대회집, 워크숍 자료집 중 4페이지 이내 논문은 '요약'만 제공되는 경우가 있으니, 구매 전에 간행물명, 페이지 수 확인 부탁 드립니다.
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This studies the influence mechanism of extreme evaluation in the context of hedonic product (such as virtual goods) purchases. It explores how consumers' hedonic motives regulate their intention to adopt extreme scoring evaluations, and analyzes the specific influence of the content characteristics of the evaluation (functional information, timeliness, grammatical correctness, emotional expression, evaluation length) and the way product information is displayed (pictures or videos of product usage scenarios,comparisons with competing products) on this intention. The results of a questionnaire survey of 553 consumers with experience of purchasing virtual goods and structural equation model analysis showed that hedonic motivation significantly and positively affected consumers' adoption of extreme reviews. Among these, rich functional information, high review timeliness, accurate grammar, strong emotional expression, and information such as pictures or videos and comparisons with competing products all further strengthened this positive effect, but excessively long reviews had a negative effect.
목차
Abstract Introduction Mthod Research Methodology Structural model and hypothesis verification Conclusion Summary Discussion References