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A Study on Consumers’ Motivation, Satisfaction, and Purchase Behavior of Beauty Products on the YouTube Platform

첫 페이지 보기
  • 발행기관
    국제인공지능학회(구 한국인터넷방송통신학회) 바로가기
  • 간행물
    International Journal of Internet, Broadcasting and Communication 바로가기
  • 통권
    Vol.17 No.2 (2025.06)바로가기
  • 페이지
    pp.46-57
  • 저자
    Haeng-Eun Kim, Sung-Tae Kim
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A469998

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원문정보

초록

영어
This study aims to explore the underlying motivations, satisfaction levels, and purchasing behaviors of consumers who use YouTube as a source of beauty product information and a medium for purchase. As digital platforms increasingly influence consumer decision-making, YouTube has emerged as a pivotal channel for beauty commerce, offering dynamic content through influencers, brand collaborations, and interactive features. To achieve this, a quantitative survey was conducted among South Korean women who had previously purchased beauty products through YouTube. The study employed multiple regression analysis to examine how demographic characteristics, usage motivations (such as entertainment, information-seeking, and social interaction), and user satisfaction affect actual purchasing behavior and future usage intentions. The results reveal that younger consumers report higher satisfaction with YouTube’s ease of access, interactivity, and perceived informational quality, which in turn leads to greater purchasing activity. Conversely, older consumers—while purchasing less frequently—show stronger intentions to continue using YouTube as a beauty shopping platform in the future. Additionally, factors such as influencer credibility, content engagement, and digital trust emerged as significant predictors of both satisfaction and purchasing behavior. These findings suggest strategic implications for marketers and content creators aiming to optimize beauty-related content on YouTube. Building digital trust, enhancing content interactivity, and leveraging authentic influencer partnerships are key to fostering consumer engagement and long-term loyalty within the beauty commerce ecosystem.

목차

Abstract
1. Introduction
2. Theoretical Background and Literature Review
2.1 The uses and gratifications theory
2.2 The Role of YouTube in Beauty Consumer Behavior
2.3 Motivations, Satisfactions and Purchase Intentions for Beauty Products on YouTube
3. Methods
3.1 Survey Sample
3.2 Operational Definition and Statistical Analysis
4. Results
4.1 Factor Analysis Result
4.2 The Impact of Demographic Variables and Motivation on Satisfaction
4.3 The Impact of Demographic Variables, Motivation and Satisfaction on Actual Purchase and Intent to use YouTube for Beauty Product
4.4 A Path Analysis of the Beauty Product Consumption on the YouTube platform
5. Conclusions and Discussion
References

키워드

YouTube Use and Gratification Motivation Satisfaction Beauty Products Purchase Behavior

저자

  • Haeng-Eun Kim [ Researcher, Center of BDSI, Korea University, Korea ]
  • Sung-Tae Kim [ Professor, School of Media & Communication, Korea University, Korea ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    국제인공지능학회(구 한국인터넷방송통신학회) [The International Association for Artificial Intelligence]
  • 설립연도
    2000
  • 분야
    공학>전자/정보통신공학
  • 소개
    인터넷방송, 인터넷 TV , 방송 통신 네트워크 및 관련 분야에 대한 국내는 물론 국제적인 학술, 기술의 진흥발전에 공헌하고 지식 정보화 사회에 기여하고자 한다.

간행물

  • 간행물명
    International Journal of Internet, Broadcasting and Communication
  • 간기
    계간
  • pISSN
    2288-4920
  • eISSN
    2288-4939
  • 수록기간
    2009~2025
  • 십진분류
    KDC 326 DDC 380

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