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Chinese Consumers' Satisfaction with Secondhand Trading Platforms : A Focus on the Technology Acceptance Model

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  • 발행기관
    건국대학교 KU중국연구원 바로가기
  • 간행물
    Open Regional Studies 바로가기
  • 통권
    Vol.2 No.3 (2023.10)바로가기
  • 페이지
    pp.19-32
  • 저자
    Chen Zijie
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A457180

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초록

영어
In a world facing economic challenges and resource scarcity, the sharing economy has reemerged as a promising solution. This research examined the evolving landscape of the sharing economy in China, with a focus on secondhand trading platforms. These platforms play a central role in promoting resource recycling by allowing users to exchange unwanted goods efficiently. The appeal of secondhand trading lies in its affordability and the ability to negotiate prices directly with trading partners. The study shows that in China, the secondhand market is expanding rapidly with the growth of e-commerce. According to recent data, the number of secondhand e-commerce users is expected to reach 263 million by the end of 2022, with significant year-on-year growth. The volume of transactions is also expected to grow significantly, demonstrating the thriving secondhand market. TAM, a well-established theoretical framework, assesses user acceptance of information systems, with perceived usefulness and ease of use as key components. Perceived usefulness refers to a user's belief that a technology will improve their performance, while perceived ease of use measures the expectation that a technology will be easy to use. These factors have a significant impact on the adoption of information technology and in turn influence users' attitudes, intentions, and behavior. This study adapted usefulness and ease of use to measure the perceived benefits and usability of secondhand platforms. In conclusion, this study sheds light on the factors that underpin Chinese consumers' satisfaction with secondhand trading platforms. The findings of this research can guide platform providers in improving the user experience, addressing perceived risks, and promoting green consumption. Future research can further explore cross-country comparisons and the consequences of user dissatisfaction on platform behavior.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Theoretical Background
1. Technology Acceptance Model
2. Perceived Risk
3. User Characteristics
4. Satisfaction Rate
Ⅲ. Research Methods
1. Research Question
2. Data Collection and Analysis Method
3. Measurement Tool
4. Demographic Variables of the Study Population
Ⅳ. Analysis and Interpretation
1. Factor analysis and level of satisfaction
2. Analyze the Impact of the TAM Variables, Perceived Risk, and User Characteristics on Satisfaction
Ⅴ. Conclusion
1. Results
2. Research Implications
References

키워드

Sharing economy Chinese secondhand trading platform E-commerce growth TAM framework

저자

  • Chen Zijie [ Employee, Content Marketing, LIZHI INC. ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    건국대학교 KU중국연구원 [KONKUK UNIVERSITY CHINA INSTITUTE]
  • 설립연도
    2013년
  • 분야
    사회과학>무역학
  • 소개
    'KU 중국연구원'은 건국대학교만의 차별화된 가치를 구현하기 위해 건국대의 교시(校是)인 성(誠)·신(信)·의(義)를 바탕으로 인본(人本)·소통(疏通)·통섭(統攝)에 초점을 둔 중국학 연구를 지향하고 있습니다. 또한 시대적 당위성을 반영한 실용 중심의 연구와 학문 후속세대 양성에 기여하는 국제적 연구센터로 발돋음하는 연구기관 입니다.

간행물

  • 간행물명
    Open Regional Studies
  • 간기
    부정기
  • pISSN
    2951-3197
  • 수록기간
    2022~2026
  • 등재여부
    KCI 등재후보
  • 십진분류
    KDC 912 DDC 951

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