간호사의 전문직 감정조절 노력과 직무만족의 관계에서 감성지능과 사회적 지지의 매개효과
The Mediating Effects of Emotional Intelligence and Social Support in the Relationships between Emotional Regulation Efforts in Profession and Job Satisfaction among Nurses
Purpose : This study aimed to identify the mediating effects of emotional intelligence and social support in the relationships between emotional regulation efforts in profession and job satisfaction among nurses in a tertiary hospital. Methods : The participants were 128 registered nurses excluding those less than 6 months of clinical experience in a tertiary hospital. The data collection was conducted from September 2023. For the data analysis, SPSS/WIN 27.0 program was used. The data were identified with frequency and percentage, mean, standard deviation, independent t-test, one-way ANOVA, Scheffe's test, Pearson's correlation coefficients and Baron and Kenny’s 3-stage procedures. To test the statistical significance of the mediating effects was verified using PROCESS Macro Model 4 by the bootstrapping method. Results : Job satisfaction had a positive correlation with emotional regulation efforts in profession(r=.54, p<.001), emotional intelligence(r=.62, p<.001), and social support(r=.47, p<.001). Meanwhile, emotional intelligence and social support had a partial mediating effect in the relationships between emotional regulation efforts in profession and job satisfaction. Conclusion : Based on these findings, customized program for improving emotional regulation efforts in profession, emotional intelligence and social support are needed to enhance the job satisfaction in tertiary hospital nurses.
목차
Abstract Ⅰ. 서론 1. 연구의 필요성 2. 연구목적 Ⅱ. 연구방법 1. 연구설계 2. 연구대상 3. 자료수집 4. 연구도구 5. 자료분석 Ⅲ. 연구결과 1. 대상자의 일반적 특성 및 직무관련 특성에 따른 직무만족의 차이 2. 전문직 감정조절 노력, 감성지능, 사회적 지지, 직무만족의 정도 3. 전문직 감정조절 노력, 감성지능, 사회적 지지, 직무만족의 상관관계 4. 전문직 감정조절 노력과 직무만족의 관계에서 감성지능과 사회적 지지의 매개효과 Ⅳ. 논의 Ⅴ. 결론 및 제언 참고문헌