The performance of informatization differs depending on its utilization, investment and construction methods. This study analyzed the key factors affecting the performance of informatization based on a public survey on the information system operation of small and medium-sized companies in Korea. Through structural equation modeling and one-way ANOVA, the study identified the pathways leading to performance. As a result of the analysis, it was confirmed that higher levels of top management support are associated with increased information system use and performance. Similarly, higher levels of information system use are correlated with better performance of information systems. This research is significant as it investigates and reveals how top management support and information system usage work in the cases of SMEs in South Korea, which is a leading country in manufacturing. The findings of this study will provide valuable insights for SMEs, whether they have already developed an information system or plan to do so, in their efforts to enhance corporate competitiveness.
목차
Abstract 1. Introduction 2. Theory 2.1. Top management support and information systems performance 2.2. Top management support and information system use 2.3. Information system use and information system performance 3. Research Model 3.1. Data Collection 3.2. Research variables and measurements 4. Results 4.1. Reliability and Validity 4.2. SEM analysis 4.3. Post-hoc analysis 5. Discussion 5.1 Conclusions and Implications 5.2. Limitations and Future research 6. References
키워드
Information system useinformation systems performancetop management supportKorean SMEs
저자
Donghee Kim [ Lecturer, Department of Business Administration, Kyungsung University, Busan 48434, Republic of Korea ]
Jungeun Cho [ Associate professor, Department of Business Administration, Kyungsung University, Busan 48434, Republic of Korea ]
Sungwook Jung [ Assistant professor, Department of Business Administration, Dong-A University, Busan 49236, Republic of Korea ]
Corresponding Author