Earticle

초록

영어

Objectives: This study compared the nursing service needs, satisfaction, and revisit intention of patients in integrated nursing care and general care wards. Methods: Using self-report questionnaires, data were collected between July 20 and September 30, 2023. The participants were 199 patients in integrated nursing care and general care wards of two general hospitals in Busan Metropolitan City. The data were analyzed using descriptive statistics, χ2-test, t-test, ANOVA, and Pearson's correlation. Results: The results showed that patients in integrated nursing care wards had higher nursing service needs and satisfaction scores than those in general care wards. For patients in integrated nursing care wards, there was a significant correlation between nursing service needs and satisfaction (r=.28, p<.001), and between nursing service satisfaction and revisit intention (r=.44, p<.001), whereas for those in general care wards, there was a significant correlation between nursing service satisfaction and revisit intention (r=.65, p<.001). Conclusions: To increase revisit intention, it is necessary to enhance nursing service satisfaction and improve the quality management of services.

목차

Ⅰ. 서론
1. 연구의 필요성
2. 연구의 목적
Ⅱ. 연구방법
1. 연구설계
2. 연구대상
3. 연구도구
4. 자료수집방법
5. 자료분석 방법
6. 윤리적 고려
Ⅲ. 연구결과
1. 대상자의 일반적 특성과 서비스 이용 관련특성
2. 간호·간병통합서비스병동과 일반병동 환자의간호서비스 요구도와 만족도, 재이용의사 차이
3. 간호·간병통합서비스병동과 일반병동 환자의일반적 특성과 서비스 이용 관련 특성에 따른 간호서비스 요구도와 만족도, 재이용의사차이
4. 간호·간병통합서비스병동과 일반병동 환자의간호서비스 요구도와 만족도, 재이용의사 상관관계
Ⅳ. 고찰
Ⅴ. 결론
REFERENCES

키워드

저자

• 권정옥 [ Jeong-Ok Kwon | 춘해보건대학교 간호학과 ]
• 강정미 [ Jung Mi Kang | BHS한서병원 ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613