항공사 경영진의 헌신과 소통이 운항승무원 안전행동에 미치는 영향 : 운항승무원의 불확실성회피와 집단주의 성향을 중심으로
The Effect of Management's Commitment and Communication on Flight Crew Safety Behavior : Flight Crew's Uncertainty Avoidance and Collectivism as a Moderator
In this study, we attempted to examine how the management commitment and safety communication affect the safety behavior of flight crew members while performing their duties. In addition, we attempted to examine how the individual cultural values of each flight crew are involved and influenced in such influence relationships. As a result of the study, among the sub-variables of safety behavior, the relationship between commitment to safety compliance and communication was found to have no statistically significant effect (∆R2 = .049, p = .5), and the relationship between commitment to safety participation and communication was found to had a statistically significant effect (∆R2 = .088, p < .001). As a result of examining the moderating effect of individual culture values in the relationship between commitment to safety participation and communication, the moderating effect of uncertainty avoidance (β = .256, p < .05) showed statistically significant results, and management's commitment/communication The interaction effect between and uncertainty avoidance had a statistically significant effect when uncertainty avoidance was low, but was not statistically significant when uncertainty avoidance was high.
목차
ABSTRACT 1. 서론 1.1 연구목적 2. 이론적 배경 2.1 경영진의 헌신과 안전소통(Management Commitment & Safety Communication) 2.2 안전행동(Safety Behavior) 2.3 불확실성회피(Uncertainty Avoidance: UAI) 2.4 집단주의(Collectivism) 3. 연구가설 3.1 안전행동에 대한 헌신과 소통의 영향 3.2 개인문화가치의 조절효과 4. 연구결과 4.1 연구대상 4.2 측정도구 4.3 연구절차 및 자료분석 4.4 연구결과 4.5 논의 5. 결론 5.1 요약 및 결론 5.2 실용적 함의 및 한계 References