Considering the COVID-19 crisis and the sudden shift from face-to-face classes to online ones, universities had to initiate a new phase of educating learners using online platforms, known as ERT (Emergency Remote Teaching). This study aims to uncover the challenges EFL instructors, their learners, and university administrations encountered during ERT through conducting a qualitative case study. Accordingly, twenty-two learners, six instructors, and two administrative staff members who faced difficulties with online instruction during ERT at Alzahra University participated in this research by invitation. The participants were semi-structurally interviewed through social networking platforms (WhatsApp and Telegram) as well as telephone conversations. Subsequently, the collected data were manually coded and subjected to thematic analysis. The study's findings revealed that the inadequate infrastructure of the university, the lack of technical knowledge among learners and professors, unsuitable online materials, absence of training workshops, evaluation challenges, inadequacies of Adobe Connect (the chosen video conferencing platform for Alzahra University's online classes), lack of interaction among learners, overcrowded heterogeneous classes, suboptimal learning environments, and internet connectivity issues were the most significant challenges faced by language learners and instructors during ERT. Additionally, the study identified that the primary challenge for the online department authorities during ERT was addressing instructors' and learners’ problems throughout the semester and conducting online exams at the conclusion of the course.
기타언어
نارحب ھب ھجوت ابCOVID-19 سلاک زا یناھگان رییغت وسلاک ھب یروضح یاھهاگشناد ،طخ رب یاھ دندش روبجم اھرف شزومآ زا یدیدج ھلحرمتلپ زا هدافتسا اب ار ناریگامرف مان ھب طخ رب یاھERT (یرارطضا رود هار زا سیردت) ھب نیا فدھ .دننک زاغآ تعرسقیقحت شلاچ فشک رد هاگشناد تیریدم و اھنآ ناریگارف ،یسیلگنا نابز ناسردم ھک تسا ییاھ لوطERT نآ ابهدش ھجاوم اھدنا قیرط زا ،یفیک یدروم ھعلاطم کی ماجنا دشاب یم زا رفن ود و تسیب ،ساسا نیا رب .م شش ،ناریگارفسرد هرود رد ھک یرادا نانکراک زا رفن ود وERT در دانشگاه الزھرا با مشکل آموزش بر خط مواجھ بودند، با دعوت در این پژوھش شرکت کردند. یراتخاس ھمین تروص ھب ینفلت تاملاکم نینچمھ و (مارگلت و پا ستاو) یعامتجا یاھ ھکبش قیرط زا ناگدننک تکرش یتسد تروص ھب هدش یروآ عمج یاھ هداد سپس .دندش ھبحاصمیراذگ دک لیلحت و ھیزجت دروم و هدش رارق یعوضومھتفای .دنتفرگتخاسریز ھک داد ناشن ھعلاطم نیا یاھ ،دیتاسا و ناریگارف نیب رد ینف شناد دوبمک ،هاگشناد بسانمان یاھهاگراک یرازگرب مدع ،بسانمان طخ رب بلاطمشلاچ ،یشزومآ یاھییاسران ،یبایزرا یاھ یاھAdobe Connect ک یارب یباختنا سنارفنک وئدیو مرفتلپ)سلا یاھ سلاک ،نازومآ نابز نیب لماعت نادقف ،(ارھزلا هاگشناد طخ رب یاھ دندوب ییاھ شلاچ نیرت مھم تنرتنیا ھکبش ھب لاصتا ھب طوبرم لئاسم و ،بسانمان یشزومآ یاھ طیحم ،نوگمھان تیعمجرپ لوط رد ناسردم و نازومآ نابز ھکERT با آن مواجھ بودند. شن ھعلاطم نیا ،نیا رب هولاع یلصا شلاچ ھک داد نایلوؤسمن شخبطخ رب لوط ردERT رسیدگیفراگیران در طول ترم و برگزاری امتحانات آنلاین در پایان دوره می باشد.
목차
Abstract Introduction Statement of the Problem Literature Review Online Learning Research Questions Method Participants Instrument Data Collection Procedures Data Analysis Results Research Questions 1 and 3: Learners Research Questions 1 and 3: Instructors Research Questions 2 and 3: Staff of the Online Department Discussion Conclusion Acknowledgments The Authors References
The goals of Asia TEFL are to promote scholarship, disseminate information, and facilitate cross-cultural understanding among persons concerned with the teaching and learning of English in Asia. In order to accomplish this, Asia TEFL will pursue the following goals:
1. To link ELT professionals in joint research on issues and concerns regarding English teaching and learning in the Asian context.
2. To publish an academic journal, The Asia TEFL Journal, as an internationally recognized journal in the field of English language teaching.
3. To host conferences and seminars addressing important issues concerning ELT in Asia.
4. To develop proficiency guidelines and assessment methods designed for the needs of the Asian context.
5. To develop programs for Asian learners and teachers of English to build their English language proficiency and cultural understanding and provide them with the skills required to be efficient English teaching professionals.
간행물
간행물명
The Journal of AsiaTEFL
간기
계간
pISSN
1738-3102
eISSN
2466-1511
수록기간
2004~2026
등재여부
SCOPUS,KCI 등재
십진분류
KDC 740DDC 420
이 권호 내 다른 논문 / The Journal of AsiaTEFL Vol.20 No.3