As the era of ChatGPT and generative AI technologies unfolds, the marketing industry stands on the precipice of a paradigm shift. Innovations such as GPT-4, DALL-E 2, and Mid-journey Stable Diffusion possess the capacity to dramatically transform the methods by which advertisers reach and engage with customers. The potential applications of these advanced tools herald a new age for the marketing and advertising sectors, offering unprecedented opportunities for growth and optimization. Nevertheless, the rapid adoption of generative AI within these industries presents a unique set of challenges, particularly for organizations that lack the necessary technological infrastructure and human capital to effectively leverage these innovations. As a result, a competitive crisis may emerge, exacerbating existing disparities between well-equipped enterprises and their less technologically adept counterparts. In this article, we undertake a comprehensive exploration of the implications of generative AI for the future of marketing, examining both its potential benefits and drawbacks. We consider the possible impact of these developments on the advertising and marketing industries at large, as well as the ways in which professionals operating within these fields may need to adapt to remain competitive in an increasingly AI-driven landscape. By providing a holistic overview of the challenges and opportunities associated with generative AI, this study aims to elucidate the complex dynamics at play in the ongoing evolution of the marketing and advertising sectors.
목차
Abstract Generative AI is coming very soon and what is it going to mean for the advertising and marketing industry Hypertargeting and personalization Generative AI to act as a mass producer of AD/PR content Enhanced customer experience with real-time data Legal and ethical issues related to generative AI In the age of generative AI, which marketers can be hired and what skills should be developed? Ability to analyze and interpret consumer data Marketing creativity and critical thinking skills AI-related technical expertise and AI literacy Ability to draw consumer insights and empathetic emotional intelligence A continuous growth mindset in the AI ecosystem Cross-domain collaboration and multi-teamwork Those who rise to the challenge of generative AI will lead the way Concluding thoughts Acknowledgement References
키워드
generative AIdark marketingconsumer dataethics
저자
Yoo, Seung-Chul [ Associate Professor, Division of Communication & Media, Ewha Womans University ]
Corresponding Author
Piscarac, Diana [ Doctoral Student, Division of Communication & Media, Ewha Womans University ]