소상공인 경영자의 리더십 유형과 지식경영이 경영성과에 미치는 영향
The Effects of Leadership Type of Micro, Small and Medium Enterprises Owners and Knowledge Management on Business Performance
The purpose of this study is to derive practical implications by verifying the influence of MSME owners' leadership type and management performance on knowledge management. In addition, we tried to verify the mediating role of knowledge management between the leadership type and management performance of MSME owners. Leadership types were divided into transformational leadership and transactional leadership. Transformational leadership consisted of charisma and inspirational motivation, while transactional leadership consisted of situational rewards and management by exception. For data collection, we conducted a survey targeting workers in small businesses. After excluding insincere data that were inappropriate for analysis, we used the remaining 243 samples for empirical analysis. To test the hypothesis, we adopted regression analysis and three-step mediated regression analysis as analysis methods. As a result of the empirical analysis, all seven hypotheses derived were supported, and the main results are summarized as follows. First, we found that MSME owners' transformational leadership and transactional leadership had a positive effect on knowledge management and management performance. Second, we found that knowledge management of MSME owners had a positive effect on business performance. Third, both transformational leadership and transactional leadership of MSME owners were found to be partially mediated by knowledge management in relation to management performance. Based on these research results, we derived practical implications for MSME owners.
목차
Abstract 1. 서론 2. 이론적 배경 2.1 소상공인의 정의 2.2 리더십 유형 3. 연구설계 3.1 연구 가설 및 연구 모형 3.2 측정 도구와 조작적 정의 3.3 실증분석 4. 결론 4.1 연구 결과 요약 4.2 이론적 시사점 4.3 실무적 시사점 4.4 연구의 한계점 및 향후 연구 방향 References
키워드
Transformational LeadershipTransactional LeadershipKnowledge ManagementBusiness PerformanceMicroSmall and Medium Enterprises (MSME)
저자
엄천섭 [ Chun-Sub Um | Doctoral student of Graduate School of Service Management, Kyonggi University ]
First Author
정헌수 [ Heon-soo Jeong | Doctoral student of Graduate School of Service Management, Kyonggi University ]
Co-Author
안성숙 [ Sung-Sook Ahn | Research Professor, Global Urban & Infrastructure Research Center of the Institute of Urban Science, University of Seoul ]
Corresponding Author