중국 라이브 커머스 인플루언서와 플랫폼이 소비자의 구매의도에 미치는 영향 요인에 관한 연구 : 틱톡 플랫폼을 중심으로
A Study on the Influence Factors of Chinese Live Streaming Commerce Influencer and Platform on Consumers' Purchase Intention : Focusing on the TikTok Platform
As COVID-19 spreads, live streaming commerce is progressively evolving into a new business model. Parallel to this, the live broadcast commerce has entered a period of explosive growth and rising interest. The social atmosphere is shifting swiftly towards the age of Untact economy, marked by characteristics like social distancing, which have hardened in the aftermath of the pandemic, and live streaming commerce, a kind of e-commerce centered on real-time interaction. China's streaming economy is growing at a staggering rate. In this study, the factors affecting the purchase intention of live commerce are distinguished into the characteristic dimensions of influencers (Trustworthiness, Attractiveness, and Professionality) and the selection attributes centered on TikTok platform (Informality, Interactivity), and the influence of each component and the moderating effect of gender are investigated. Although 273 questionnaires were completed, only 219 valid responses were selected for analysis. Prior to conducting the primary statistical analysis, a confirmatory factor analysis was undertaken to assess the scale's reliability and validity. Afterwards, a multiple regression analysis was performed to verify the hypothesis. The control regression analysis and straightforward slope verification of the control effect were performed in order to confirm the control effect of gender. The results are as detailed below. The influencer's credibility (Trustworthiness, Attractiveness, and Professionality) was found to have a favorable impact on purchase intention, and the choice attribute of the platform (Informality, Interactivity) was also found to have a substantial impact on purchase intention. As a consequence of gender input, it was confirmed that the influence of influencers on purchase intentions varied by gender. Increases in the influencer's attractiveness are associated with increased spending by women but a decrease in spending by men. It was proposed that, in the future, gender-specific content strategies can be required, particularly for men. In light of the results of this study's research, expanding live streaming commerce can be a worthwhile consideration, and e-commerce marketing strategies will serve as a useful foundation upon which information can be utilised to assure desired outcomes. In addition, it forecasts that the results will have practical ramifications for TikTok operators domestically and internationally. It has important implications for the gendered future of live-business production as a whole.
목차
Abstract 1. 서론 2. 이론적 배경 2.1 인플루언서의 특성 2.2 플랫폼의 선택속성 2.3 성별 2.4 구매의도 3. 연구모형 및 가설 3.1 연구모형 3.2 연구가설 3.3 변수의 조작적 정의 및 측정도구 4. 실증연구 4.1 자료수집 및 분석방법 4.2 신뢰성 및 타당성 분석 4.3 연구가설의 검증결과 4.4 조절효과 가설검증 5. 결론 5.1 연구결과 5.2 학술적 시사점 5.3 실무적 시사점 5.4 한계점 및 향후 연구방향 참고문헌
키워드
Live Streaming CommerceInfluencerSource CredibilityPlatform Selection PropertiesGender Regulating Effect
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.