The current study examines how collegiate institutions in a Confucius value-laden society engage in communication with its internal public, from the perspective of the school public relations approach using five dimensions of relational constructs (trust, control mutuality, relational satisfaction, relational commitment, face-work). Interviews with 26 undergraduate students at a 4-year institution in Korea revealed that students identified three relationships in their OPR, namely, university-student, departmentstudent, and professor-student. Findings show that students identified the university's main goal ought to be providing employment opportunities to college students; and department-student relationship as impersonal and one-directional. In terms of the professor-student relationship, students identified that trust and commitment are established with professors' expertise and efforts, but the presence of imbalanced power due to social and contextual factors; wanting to be closer to professors but feeling distant and keeping distance intentionally to maintain professors' and their own faces are at work. Findings contribute to the literature on OPR, School Public Relations and relational constructs; suggestions for follow-up studies and implications are discussed.
목차
Abstract INTRODUCTION LITERATURE REVIEW School Public Relations Relationship between Teacher and Students in Confucius Value-laden Societies Organization-Public Relationship (OPR) in Public Relations METHODS Interview Sample Interview Analysis RESULTS University's Main Goal Ought to be Providing Employment Opportunities to College Students Department-student Relationship Impersonal and One-directional Trust and Commitment Established with Professors' Expertise and Efforts Imbalanced Power due to Social and Contextual Factors Professor-student Relationship: Wanting to be Closer but Feeling Distant Keeping Distance Intentionally to Maintain Professors' and Their Own Face DISCUSSION Imbalanced Power in OPR Collegiate Institution due to Social and Contextual Factors: Skilled Nunchi at Play Confucius Value being a Double-edged Sword in Collegiate Institutions' OPR CONCLUSIONS REFERENCES APPENDIX A APPENDIX B
키워드
Organization-public relationshipSchool public relationsprofessor-student relationshipGab-Eul relationscollegiate institution
저자
Ahnlee Jang [ Associate Professor, School of Advertising and Public Relations, Hongik University, South Korea ]
Corresponding author