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A Study of Cross-Border E-Consumers’ Cunning Behavior from the Perspective of Situational Action Theory

첫 페이지 보기
  • 발행기관
    한국경영정보학회 바로가기
  • 간행물
    Asia Pacific Journal of Information Systems KCI 등재 SCOPUS 바로가기
  • 통권
    제31권 제4호 (2021.12)바로가기
  • 페이지
    pp.633-673
  • 저자
    Kyumin Hwang, Gee-Woo Bock, Han-Min Kim
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A408071

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원문정보

초록

영어
Due to the differences between and distinct consumer perceptions of domestic and cross-border e-commerce (CBEC), e-consumer misconduct, which we call “cunning behavior,” has emerged. This study examines cunning behavior in CBEC and compares e-consumer perceptions about environmental factors and their own personal traits using a vignette experiment and survey. The vignettes of this study were developed for three situations: illegal, deviant, and unethical behavior. Drawing on vignettes, we collected survey data and then examined the research model using the analysis of moment structure statistical tool. The results show that perceived benefit and past experience with CBEC are strong triggers for cunning behavior, while the ability to exercise self-control restrains this behavior. This study provides an understanding of why cunning behavior occurs in the CBEC context and describes different cunning behavior types.

목차

ABSTRACT
Ⅰ. Introduction
Ⅱ. Literature Review
2.1. Definition of CBEC and Prior Research on EC and CBEC
2.2. Definition of Cunning Behavior and Causes of Consumer Misconduct
Ⅲ. Theoretical Background
3.1. Situational Action Theory
Ⅳ. Research Model and Hypotheses
4.1. Research Model
4.2. Research hypotheses
Ⅴ. Data collection and analysis
5.1. Vignette Development
5.2. Survey Administration
Ⅵ. Results
6.1. Measurement Model
6.2. Testing the Research Hypotheses
Ⅶ. Discussion
Ⅷ. Limitations and Contributions
8.1. Limitations
8.2. Theoretical Contributions
8.3. Practical Contributions
Acknowledgement


키워드

Cross-border e-commerce Consumer negative behavior Morality Self-control Situational action theory

저자

  • Kyumin Hwang [ Ph.D., Business School, Sungkyunkwan University, Korea ]
  • Gee-Woo Bock [ Professor, Business School, Sungkyunkwan University, Korea ] Corresponding Author
  • Han-Min Kim [ Ph.D., Business School, Sungkyunkwan University, Korea ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국경영정보학회 [The Korea Society of Management information Systems]
  • 설립연도
    1989
  • 분야
    사회과학>경영학
  • 소개
    이 학회는 경영정보학의 연구 및 교류를 촉진하고 학문의 발전과 응용에 공헌함을 목적으로 합니다.

간행물

  • 간행물명
    Asia Pacific Journal of Information Systems
  • 간기
    계간
  • pISSN
    2288-5404
  • eISSN
    2288-6818
  • 수록기간
    1990~2026
  • 등재여부
    KCI 등재,SCOPUS
  • 십진분류
    KDC 325 DDC 658

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