Earticle

초록

영어

In order to improve the quality of social services, developed countries overseas have introduced authorization or permit system to primary filtering when entering the market that provides social services. However, in Korea, a quality evaluation system for social service quality management has been introduced and implemented, but no significant effect has been achieved so far. Therefore, the purpose of this study is to investigate the relationship between service quality, service satisfaction, and repurchase intention, which are important variables to measure social service quality improvement, and to use it for service quality management. As a result of this study, service quality, service satisfaction, and repurchase intention are important factors for service quality improvement. It is necessary to secure a service provider of and continuous user selection and service quality management are also important.

목차

Abstract
1. INTRODUCTION
2. RESEARCH METHOD
2.1 Research Subjects and Analysis Methods
2.2 Research Hypothesis
3. RESULTS OF THE STUDY
3.1 General matters of the subjects of investigation
4. CONCLUSION
REFERENCES

키워드

저자

• Chun-Ok Jang [ Assistant Professor, Department of Social Welfare, Honam University, Korea ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  International Journal of Advanced Culture Technology(IJACT)

• 간기

  계간

• pISSN

  2288-7202

• eISSN

  2288-7318

• 수록기간

  2013~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 600 DDC 700