Earticle

초록

영어

Objectives: This study attempted to identify the effects of hospital selection factors of joint specialty hospitals on patient experience evaluations and provide theoretical base to facilitate the spread of patient-centered medical culture and increase the competitiveness of specialty hospitals. Methods: A survey was conducted from July 1 to August 31, 2020, with inpatients hospitalized after being diagnosed with a joint disease at joint specialty hospitals in B City. The study tool comprised questions related to general characteristics, hospital use characteristics, hospital selection factors, and patient experience evaluations. The collected data were analyzed by performing frequency analysis, t-test, one-way ANOVA, Pearson’s correlation analysis, and multiple regression analysis using IBM SPSS Statistics. Results: First, patients were found to consider professionality factors the most when selecting joint specialty hospitals. Second, doctor service showed the highest result for patient experience evaluation. Third, professionality factors, among the hospital selection factors, had a positive (+) effect on all domains of patient experience evaluation. Conclusions: It is necessary to increase the professionality related to joint treatment and spread patient-centered medical culture by providing high-quality medical services to increase the competitiveness of joint specialty hospitals.

목차

Ⅰ. 서론
Ⅱ. 연구방법
1. 연구대상 및 자료수집 방법
2. 연구도구
3. 분석방법
Ⅲ. 연구결과
1. 연구대상자의 특성
2. 연구대상자의 특성에 따른 병원선택요인
3. 연구대상자의 특성에 따른 환자경험평가
4. 병원선택요인과 환자경험평가 간의 상관관계
5. 환자경험평가에 영향을 미치는 요인
Ⅳ. 고찰
Ⅴ. 결론
REFERENCES

키워드

저자

• 정예원 [ Ye-Won Jeong | 동의대학교 대학원 ]
• 박지경 [ Ji-Kyeong Park | 동의대학교 의료경영학과 ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613